Operational Engagement Lead (Service Delivery) in Birmingham
Operational Engagement Lead (Service Delivery)

Operational Engagement Lead (Service Delivery) in Birmingham

Birmingham Full-Time 69000 - 115000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client relationships and drive operational excellence in a tech-enabled environment.
  • Company: Join a leading technology services organisation with a focus on innovation.
  • Benefits: Earn up to £115,000 plus a 15% bonus, with remote work flexibility.
  • Why this job: Make a significant impact in a senior role while working with cutting-edge technology.
  • Qualifications: Proven experience in operational leadership and client engagement.
  • Other info: Enjoy a dynamic work culture with opportunities for professional growth.

The predicted salary is between 69000 - 115000 £ per year.

Salary: up to £115,000 + 15% bonus

Location: Remote with 1–2 days per week in Birmingham

The Opportunity

We are supporting a leading technology-enabled services organisation in the search for an experienced Operational Engagement Lead to take ownership of a strategically critical client relationship. This is a senior operational leadership role.

Operational Engagement Lead (Service Delivery) in Birmingham employer: Exalto Consulting ltd

As a leading technology-enabled services organisation, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. With competitive salaries, generous bonuses, and the flexibility of remote work combined with occasional office engagement in Birmingham, we offer a unique opportunity for professionals to thrive in a supportive environment while making a significant impact on client relationships.
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Contact Detail:

Exalto Consulting ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Engagement Lead (Service Delivery) in Birmingham

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operational Engagement Lead role. A personal recommendation can make all the difference!

✨Tip Number 2

Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. We want you to shine when it’s your turn to talk!

✨Tip Number 3

Showcase your skills! Use platforms like LinkedIn to highlight your achievements and relevant experience. Make sure your profile is up-to-date and reflects your expertise in service delivery.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Don’t wait around; the sooner you apply, the better your chances of landing that dream job!

We think you need these skills to ace Operational Engagement Lead (Service Delivery) in Birmingham

Client Relationship Management
Operational Leadership
Strategic Thinking
Service Delivery Management
Stakeholder Engagement
Team Leadership
Communication Skills
Problem-Solving Skills
Adaptability
Project Management
Negotiation Skills
Analytical Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operational Engagement Lead role. Highlight relevant experience and skills that align with the job description. We want to see how you can take ownership of client relationships!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this senior operational leadership role. Share specific examples of your past successes in service delivery.

Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about your qualifications and experiences.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at Exalto Consulting ltd

✨Know the Company Inside Out

Before your interview, make sure you research the company thoroughly. Understand their services, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Prepare for Scenario-Based Questions

As an Operational Engagement Lead, you'll likely face scenario-based questions. Think of examples from your past experiences where you've successfully managed client relationships or resolved operational challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Showcase Your Leadership Skills

This role is all about leadership, so be ready to discuss your leadership style and how you've motivated teams in the past. Prepare specific examples that highlight your ability to drive engagement and deliver results in a service delivery context.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the company's future plans, team dynamics, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the company's growth.

Operational Engagement Lead (Service Delivery) in Birmingham
Exalto Consulting ltd
Location: Birmingham

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