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- Tasks: Provide 3rd Line Business Support for international applications and resolve incidents.
- Company: Join a dynamic Leeds-based company focused on innovative IT solutions.
- Benefits: Enjoy an attractive salary and benefits package with opportunities for growth.
- Why this job: Be part of a collaborative team, enhancing your skills in SQL and MS Dynamics.
- Qualifications: Experience with MS SQL, PowerBI, MS Dynamics, and Agile methodologies required.
- Other info: Initial 9-month fixed term role with potential for extension.
The predicted salary is between 36000 - 60000 £ per year.
Application Support Engineer – SQL / MS Dynamics My Leeds based client is looking to recruit an experienced IT Applications Support Engineer on an initial 9 month fixed term basis. As Support Engineer you will provide a 3rd Line Business Support function on a range of business applications operating on an international basis. The Operations Engineer will own and resolve incidents / problems, undertaking routine maintenance, administration and continuous improvement across the Applications landscape. Liaising with Core IT Operations and 3rd Party Support Vendors, the Operations Engineer will : Work with the ServiceNow ticketing system on incident, change and problem tickets Cross skill multiple technologies to team colleagues across the business Liaise with systems development staff and software suppliers on the development of system enhancements Monitor applications across cloud, Azure and on premise Undertake system documentation using required standards, methods and tools Mitigate risk and undertake problem solving, root cause analysis Technically, the Applications Support Engineer will be able to demonstrate the following: MS SQL, SQL Query PowerBI and SSRS MS Dynamics An understanding of Agile and DevOps Proficiency in CRM Applications including InterAction, Vuture and / or Poppulo Proficiency in configuration management Understanding of Intapp RelativelyOne e-discovery Endpoint and server security In return, you will be offered an attractive salary and benefits package. Please send your cv for immediate consideration. TPBN1_UKTJ
Applications Support Analyst - SQL/ MS Dynamics employer: Exalto Consulting ltd
Contact Detail:
Exalto Consulting ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Support Analyst - SQL/ MS Dynamics
✨Tip Number 1
Familiarize yourself with the ServiceNow ticketing system, as it's a key part of the role. Understanding how to efficiently manage incident, change, and problem tickets will give you an edge during the interview.
✨Tip Number 2
Brush up on your SQL skills, especially in writing queries. Being able to demonstrate your proficiency in MS SQL during discussions will show that you're ready to tackle the technical challenges of the position.
✨Tip Number 3
Gain a solid understanding of MS Dynamics and its integration with other applications. Highlight any relevant experience you have with CRM applications like InterAction or Vuture to stand out.
✨Tip Number 4
Showcase your knowledge of Agile and DevOps methodologies. Being able to discuss how these practices can improve application support processes will resonate well with the hiring team.
We think you need these skills to ace Applications Support Analyst - SQL/ MS Dynamics
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with SQL, MS Dynamics, and any other technologies mentioned in the job description. Use specific examples to demonstrate your skills in application support and problem-solving.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your background aligns with the responsibilities outlined. Mention your experience with ServiceNow and any relevant cloud technologies.
Highlight Technical Skills: Clearly list your technical skills related to MS SQL, PowerBI, SSRS, and CRM applications. Provide context on how you've used these skills in previous roles to solve problems or improve processes.
Showcase Problem-Solving Abilities: Include examples of how you've successfully resolved incidents or improved application performance in past positions. This will demonstrate your capability to handle the responsibilities of the Applications Support Engineer role.
How to prepare for a job interview at Exalto Consulting ltd
✨Show Your Technical Skills
Be prepared to discuss your experience with MS SQL, SQL Query, and MS Dynamics in detail. Highlight specific projects where you utilized these technologies and be ready to answer technical questions that demonstrate your proficiency.
✨Understand the Business Context
Research the company and its applications landscape. Understand how the applications you will support fit into their business operations, especially in an international context. This knowledge will help you answer questions more effectively.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've handled incidents or problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your analytical skills and ability to mitigate risks.
✨Familiarize Yourself with Agile and DevOps
Since the role requires an understanding of Agile and DevOps, be ready to discuss your experience with these methodologies. Share how you've applied them in previous roles to improve processes or enhance application performance.
