Exactmer is an innovative life sciences company developing membrane technologies for the pharmaceutical industry. We work closely with customers and partners to deliver high-impact projects and translate cutting-edge innovation into real-world value. We are seeking a Business Development Associate to join our growing Business Development team. This role combines customer account management, commercial support, and business development activity. You will act as a key interface between our customers and internal delivery teams, ensuring strong relationships, successful project execution, and account growth. Business Development & Growth Support new business development activities, customer engagement initiatives, and strategic partnerships. Customer Account Management Prepare commercial quotations, pricing proposals, and commercial offers Review commercial agreements, statements of work, proposals, and customer contracts. Act as the primary point of contact for assigned customer accounts, building strong, trusted relationships. Support technical teams in the successful delivery of customer projects. Facilitate regular customer meetings, project reviews, and progress reporting. Reporting, Analysis & Business Support Assist in continuous improvement initiatives across business operations and project delivery processes. Support the implementation and maintenance of business systems, processes, and reporting tools (e.g. CRM systems). Provide flexible support to the team and undertake ad hoc duties as required. You will be confident engaging with customers and internal stakeholders, and motivated by both relationship-building and delivering operational excellence. Degree in Engineering, Chemistry or science related field (PhD preferred). Previous experience (ideally 2+ years) in account management, business development, or a similar commercial role. Experience preparing professional documents such as commercial proposals, reports, and presentations. Experience in working with CRM systems Experience in a technical, scientific, engineering, or innovation-led environment ideally in pharma/biotech field. Familiarity with commercial contracts, pricing, and customer agreements. We offer an attractive remuneration package and a hybrid working environment. The candidate will be expected to work 2 days per week from our office in Dagenham East.
