Account Handler in Newmarket

Account Handler in Newmarket

Newmarket Full-Time 40500 - 49500 £ / year (est.) Home office (partial)
Exact Sourcing Ltd Careers

At a Glance

  • Tasks: Manage client portfolios and deliver top-notch service in insurance.
  • Company: Dynamic insurance firm with a focus on client satisfaction.
  • Benefits: Competitive salary, health insurance, generous holidays, and flexible working.
  • Other info: Great career growth opportunities in a supportive environment.
  • Why this job: Be the vital link between clients and insurers, making a real difference.
  • Qualifications: Experience in insurance and strong communication skills are essential.

The predicted salary is between 40500 - 49500 £ per year.

An exciting opportunity has arisen for an experienced Insurance Account Handler to join our client to manage client portfolios and deliver high-touch service across renewals, mid-term adjustments (MTAs), and claims support.

As the Account Handler, you will play a key role as the operational link between policyholders, underwriters, and account executives.

As the Account Handler you will be responsible for

  • Portfolio & Client

Management: Act as the primary point of contact for a dedicated portfolio of insurance clients, handling queries, policy modifications, and day-to-day servicing.

  • Renewals & Broking: Prepare detailed renewal documentation, market risks to underwriters, analyse quotes, and negotiate competitive terms for clients.
  • Mid-Term Adjustments (MTAs): Process policy additions, alterations, and cancellations accurately within company guidelines and FCA compliance frameworks.
  • Claims Handling & Support: Act as an advocate for clients during the claims process, coordinating with loss adjusters and insurers to ensure prompt claims settlements.
  • Cross-Selling & Retainers: Identify gaps in client coverage to suggest additional risk management solutions and support high client retention rates.
  • Compliance & Record Keeping: Maintain accurate policy logs on internal insurance management systems (e. g., Acturis, Open GI, SSP) adhering to regulatory standards.

As the Account Handler you will have

  • Insurance Experience: Experience of working as an Account Handler, Broker, or Customer Service Specialist within Commercial or Personal Lines insurance.
  • Technical Knowledge: Understanding of policy terms, indemnity limits, underwriting criteria, and FCA regulations.
  • System Proficiency: Hands-on experience using broker management software (e. g., Acturis, SSP, Open GI) alongside Microsoft Excel and Word.
  • Communication: Exceptional verbal and written communication skills for negotiating with underwriters and advising clients.
  • Certifications: Cert CII qualification (or progress toward CII exams) is highly desirable.

Our client is offering the Account Handler

  • Salary & Bonus: Competitive base salary + annual performance-based bonus scheme.
  • Benefits Package: Health insurance, generous holiday entitlement, and pension scheme.
  • Work Environment: Hybrid/flexible working model with career advancement opportunities.

If you love the sound of this opportunity, we would love to invite you to apply and or get in touch with us.

By applying for this role, as an Account Handler you are agreeing to your CV being held on our database, stored confidentially and securely.

Your CV details will be used and kept only to provide recruitment services.

We will only send your details to clients once discussed with you and your data will not be shared with any other third party.

You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing.

We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks.

If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies.

Account Handler in Newmarket employer: Exact Sourcing Ltd Careers

Join a dynamic and expanding team as a Carpenter, where your craftsmanship is valued and your work contributes to diverse projects. Enjoy the benefits of a company van with a fuel card, a supportive work culture that promotes both autonomy and teamwork, and opportunities for professional growth in a stable environment. This role offers a chance to work on various sites while collaborating with skilled professionals, making it an excellent choice for those seeking meaningful employment.

Exact Sourcing Ltd Careers

Contact Details:

Exact Sourcing Ltd Careers Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Handler in Newmarket

Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

Use LinkedIn to Your Advantage

Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Exact Sourcing Ltd Careers). A thoughtful message explaining your interest can really make a difference!

Look Out for Graduate Schemes

Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.

Leverage Your Current Connections

Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Exact Sourcing Ltd Careers. Don’t shy away from asking for a coffee chat; you never know what doors it might open!

We think you need these skills to ace Account Handler in Newmarket

Client Portfolio Management
Insurance Knowledge
Policy Modifications
Renewal Documentation Preparation
Quote Analysis
Negotiation Skills
Mid-Term Adjustments Processing

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Exact Sourcing Ltd Careers.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Exact Sourcing Ltd Careers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at Exact Sourcing Ltd Careers

Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Exact Sourcing Ltd Careers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

Prepare for Behavioural Questions

As a full-timer at Exact Sourcing Ltd Careers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

Know the Company Culture Inside Out

Understanding Exact Sourcing Ltd Careers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.