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- Tasks: Lead front-of-house teams and ensure outstanding customer service in a vibrant retail and café environment.
- Company: Well-established retail and hospitality business in Norfolk, focused on customer satisfaction.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
- Why this job: Join a dynamic team and create memorable experiences for customers every day.
- Qualifications: Experience in retail or hospitality management and strong leadership skills.
- Other info: Flexible hours with potential for career advancement in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
A fantastic opportunity has arisen for an experienced Front of House Manager to join a well-established, customer-focused retail and hospitality business in Norfolk. If you’re passionate about delivering excellent customer service, leading teams, and creating a welcoming environment, this role could be ideal for you.
As the Front of House Manager you will:
- Lead and support front‑of‑house teams across retail and café areas
- Ensure outstanding customer service and smooth daily operations
- Manage rotas, training, and team development
- Maintain high standards of presentation and customer flow
- Handle customer queries and resolve issues professionally
As the Front of House Manager you will demonstrate these skills:
- Have experience in retail or hospitality management
- Experience of working in a fast paced and busy environment leading large teams
- Confident in managing busy customer-facing environments
- Organised, proactive, and able to multitask
- Passionate about delivering a great customer experience
- Flexible to work weekends and peak periods
If you’re a motivated Front of House Manager looking for your next step, we’d love to hear from you.
Front of House Manager in Thetford employer: Exact Sourcing Limited
Contact Detail:
Exact Sourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager in Thetford
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and hospitality sectors. Let them know you're on the lookout for a Front of House Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their values. Be ready to share examples of how you've led teams and delivered exceptional customer service in the past.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for customer service shine through. A friendly, approachable attitude can make all the difference in a customer-facing role.
✨Tip Number 4
Don't forget to apply through our website! We’re here to support you every step of the way. By applying with us, you’ll get insider tips and a smoother application process, making it easier to land that Front of House Manager gig.
We think you need these skills to ace Front of House Manager in Thetford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your retail or hospitality management experience, especially in leading teams and delivering excellent customer service.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for customer service and your ability to manage busy environments. Share specific examples of how you've created welcoming spaces or resolved customer issues in the past.
Showcase Your Organisational Skills: Since the role involves managing rotas and team development, mention any relevant experience you have in multitasking and staying organised in fast-paced settings. This will show us you're ready for the challenge!
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Exact Sourcing Limited
✨Know Your Customer Service Basics
As a Front of House Manager, you'll need to showcase your passion for excellent customer service. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share specific examples from your past experiences that highlight your ability to resolve issues and create a welcoming environment.
✨Demonstrate Leadership Skills
This role involves leading teams, so be prepared to discuss your leadership style. Think about times when you've successfully managed a team in a busy environment. Highlight your ability to motivate others, manage rotas, and develop team members. Show them you can keep things running smoothly even during peak periods.
✨Showcase Your Organisational Skills
Being organised is key in this role. Prepare to talk about how you prioritise tasks and manage multiple responsibilities at once. You might want to share a time when you had to juggle various duties while maintaining high standards of presentation and customer flow. This will demonstrate your proactive approach.
✨Be Flexible and Adaptable
Flexibility is crucial in retail and hospitality. Be ready to discuss your availability and willingness to work weekends or during busy periods. Share examples of how you've adapted to changing situations in the past, whether it was adjusting to last-minute changes or handling unexpected challenges with grace.
