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For Companies At a Glance
- Tasks: Lead front-of-house teams and ensure outstanding customer service in a vibrant retail and café environment.
- Company: Well-established retail and hospitality business in Norfolk with a customer-focused approach.
- Benefits: Gain valuable experience, develop leadership skills, and work in a dynamic team.
- Why this job: Perfect for those passionate about customer service and team leadership in a fast-paced setting.
- Qualifications: Experience in retail or hospitality management and ability to lead large teams.
- Other info: Flexible hours, including weekends, with opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
A fantastic opportunity has arisen for an experienced Front of House Manager to join a well-established, customer-focused retail and hospitality business in Norfolk. If you’re passionate about delivering excellent customer service, leading teams, and creating a welcoming environment, this role could be ideal for you.
As the Front of House Manager you will:
- Lead and support front‑of‑house teams across retail and café areas
- Ensure outstanding customer service and smooth daily operations
- Manage rotas, training, and team development
- Maintain high standards of presentation and customer flow
- Handle customer queries and resolve issues professionally
As the Front of House Manager you will demonstrate these skills:
- Have experience in retail or hospitality management
- Experience of working in a fast paced and busy environment leading large teams
- Confident in managing busy customer-facing environments
- Organised, proactive, and able to multitask
- Passionate about delivering a great customer experience
- Flexible to work weekends and peak periods
If you’re a motivated Front of House Manager looking for your next step, we’d love to hear from you.
Locations
Front of House Manager in Norfolk, Thetford employer: Exact Sourcing Limited
Contact Detail:
Exact Sourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager in Norfolk, Thetford
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and hospitality sectors. Let them know you're on the lookout for a Front of House Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their values. Be ready to share specific examples of how you've led teams and delivered excellent customer service.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for customer service shine through. A friendly, approachable attitude can make all the difference in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! We’re here to support you every step of the way. Plus, we can offer insights that could give you an edge in landing that Front of House Manager position.
We think you need these skills to ace Front of House Manager in Norfolk, Thetford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in retail or hospitality management, and don’t forget to showcase your leadership abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and how you can create a welcoming environment. Be sure to mention any relevant experience leading teams in busy settings.
Showcase Your Organisational Skills: As a Front of House Manager, being organised is key. In your application, give examples of how you've successfully managed rotas, training, and team development in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Exact Sourcing Limited
✨Know Your Customer Service Stuff
As a Front of House Manager, you'll need to showcase your passion for excellent customer service. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your commitment to creating a welcoming environment.
✨Lead with Confidence
You’ll be leading teams, so it’s crucial to show your leadership skills during the interview. Think about times when you successfully managed a team or resolved conflicts. Be ready to discuss your approach to motivating and developing your team.
✨Stay Organised and Proactive
The role requires multitasking and organisation. Bring up specific strategies you’ve used to manage busy environments effectively. Discuss how you prioritise tasks and ensure smooth daily operations, especially during peak periods.
✨Be Flexible and Adaptable
Flexibility is key in hospitality. Share examples of how you've adapted to changing situations or handled unexpected challenges. This will show that you can thrive in a fast-paced environment and are ready to tackle anything that comes your way.
