At a Glance
- Tasks: Connect with clients, manage orders, and provide live updates in a fast-paced environment.
- Company: Join a thriving logistics and supply chain solutions provider with a supportive team culture.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: Perfect for those who thrive on building relationships and mastering new systems quickly.
- Why this job: Be part of a close-knit team where your voice matters and successes are celebrated.
- Qualifications: Experience in customer service or account management; a warm phone manner is essential.
The predicted salary is between 28500 - 28500 £ per year.
Exact Sourcing is delighted to partner with a thriving, fast-paced logistics and supply chain solutions provider. Due to impressive business growth and an expanding client base, they are now looking to add a new Internal Account Manager to their tight-knit team. Working in a small, close-knit team, where every voice matters and successes are celebrated together, we are seeking a proactive, high-energy Account Manager who genuinely loves connecting with people. This is not a cold-calling sales role; it is a fast-paced, highly relational position. If you are someone who prefers picking up the phone over hiding behind an email, thrives in a busy but supportive team environment, and can master new IT systems in a flash, this is the perfect career move for you.
As the Account Manager you will be:
- Proactively calling clients to follow up on quotes, confirm order details, and provide live updates on their products.
- The primary point of contact for client questions, tracking requests, or issues, resolving them with empathy and urgency.
- Accurately processing and managing an average of 30 client orders per day within the internal database.
- Generating, delivering, and systematically following up on roughly 10 quotes per day to maximise business conversion.
- Working collaboratively within a small team to share workloads during peak times and ensure excellent client coverage.
- Liaising directly with internal transport and warehouse partners to ensure seamless execution.
As the Account Manager you will have:
- Proven experience in a fast-paced customer service, internal sales, or account management role; logistics/freight experience is a plus, but not essential.
- A confident and warm telephone manner; you genuinely enjoy talking to people and building rapport.
- Ability to stay organised and calm while managing a daily workload of 40+ active tasks (orders + quotes).
- A strong work ethic.
If you want to be a valued member of a growing, supportive team, Exact Sourcing wants to hear from you!
Internal Account Manager in Newmarket employer: Exact Sourcing Limited
Exact Sourcing is an exceptional employer that fosters a supportive and collaborative work culture, where every team member's contributions are valued and celebrated. With a focus on employee growth and development, this fast-paced logistics and supply chain solutions provider offers a dynamic environment for those who thrive on building relationships and connecting with clients. Located in a vibrant area, employees enjoy the benefits of working in a close-knit team while having access to opportunities for professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager in Newmarket
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their close-knit environment.
✨Tip Number 2
Practice your phone skills! Since this role is all about connecting with clients over the phone, try role-playing with a friend or family member. This will help you feel more confident and natural when it comes to building rapport.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or orders in previous roles. This will demonstrate that you can handle the busy workload of 40+ active tasks without breaking a sweat.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it gives us a chance to see your enthusiasm for the role right from the start. Don't miss out on this opportunity!
We think you need these skills to ace Internal Account Manager in Newmarket
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for connecting with people and working in a team.
Tailor Your CV:Make sure your CV is tailored to the Internal Account Manager role. Highlight any relevant experience in customer service or account management, and don’t forget to mention your ability to handle multiple tasks with ease!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure to express your skills and experiences without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Exact Sourcing Limited
✨Know the Company Inside Out
Before your interview, take some time to research Exact Sourcing and their approach to logistics and supply chain solutions. Understanding their values and how they celebrate team successes will help you connect better during the conversation.
✨Show Off Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully connected with clients in the past. Highlight your warm telephone manner and any experiences where you've resolved issues with empathy and urgency.
✨Demonstrate Your Organisational Skills
With a daily workload of 40+ tasks, it's crucial to show that you can stay organised under pressure. Prepare to discuss your strategies for managing multiple orders and quotes efficiently, perhaps by sharing a specific example from your previous roles.
✨Be Proactive and Engaging
This isn't a cold-calling role, so focus on how you can proactively engage with clients. Think of ways to illustrate your proactive nature, like how you follow up on quotes or provide live updates, and be ready to discuss how you thrive in a busy team environment.
