At a Glance
- Tasks: Be the go-to person for customers, managing enquiries and supporting sales activities.
- Company: Join a dynamic team focused on delivering exceptional customer experiences.
- Benefits: Enjoy staff discounts, 24 days' leave, and a supportive work environment.
- Why this job: Make a real impact by building strong customer relationships and hitting sales targets.
- Qualifications: Strong communication skills and a proactive attitude towards sales are essential.
- Other info: Comprehensive training provided with opportunities for growth in a fast-paced setting.
The predicted salary is between 28800 - 43200 Β£ per year.
We are seeking a Customer Sales Coordinator to join our team and act as a key point of contact for customers. This role is responsible for managing enquiries, supporting sales activity, and ensuring a professional and efficient customer experience from initial contact through to order completion. This is a target-driven position, suited to an organised and commercially focused individual who thrives in a fast-paced environment and is committed to delivering high standards of customer service.
Key Responsibilities
- Act as the primary point of contact for customers via telephone and email
- Understand customer requirements and provide appropriate sales solutions
- Support proactive sales activity, including lead follow-ups
- Build and maintain strong customer relationships to encourage repeat business
- Work towards individual and team sales targets
- Liaise closely with colleagues and management to ensure consistent service delivery
- Maintain accurate customer records using internal CRM and database systems
- Handle confidential and financial information with discretion and professionalism
- Contribute positively to a structured, performance-focused sales environment
About You
The successful candidate will be confident, well organised, and commercially minded, with strong communication skills and a professional approach when dealing with customers.
Essential Requirements
- A positive, proactive attitude with a clear motivation for sales
- Strong verbal and written communication skills
- Proven ability to meet or exceed sales targets
- Ability to remain calm and diplomatic under pressure
- Strong Microsoft Office skills, including intermediate Excel
- Experience using CRM, CMS, or other database systems
- High attention to detail and accuracy
What We Offer
- A supportive, team-oriented working environment
- Comprehensive sales and product training
- Staff discount
- Pension scheme
- 24 days' annual leave
By applying for this Customer Sales Coordinator role, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing.
We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies.
Exact Sourcing is an equal opportunities employment agency.
Customer Sales Coordinator in Newmarket employer: Exact Sourcing Limited
Contact Detail:
Exact Sourcing Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Sales Coordinator in Newmarket
β¨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
β¨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the Customer Sales Coordinator role. Highlight your experience in managing enquiries and supporting sales activities to make a strong impression.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
β¨Tip Number 4
Donβt forget to follow up! After an interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Sales Coordinator in Newmarket
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Customer Sales Coordinator role. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sales and how your proactive attitude aligns with our values at StudySmarter.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional β just like you would when speaking to a customer!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at Exact Sourcing Limited
β¨Know Your Customer
Before the interview, research the company and its customer base. Understand their products and services, and think about how you can enhance the customer experience. This will help you demonstrate your proactive attitude and ability to meet customer needs.
β¨Showcase Your Sales Skills
Prepare specific examples of how you've met or exceeded sales targets in the past. Be ready to discuss your approach to lead follow-ups and building customer relationships. This will highlight your commercial focus and ability to thrive in a target-driven environment.
β¨Master the Tech
Familiarise yourself with CRM systems and Microsoft Office, especially Excel. If you have experience with these tools, be prepared to discuss how you've used them to manage customer records and support sales activities effectively.
β¨Stay Calm Under Pressure
Think of scenarios where you've had to remain calm and diplomatic while handling customer enquiries or complaints. Sharing these experiences will show your potential employer that you can maintain professionalism in a fast-paced environment.