At a Glance
- Tasks: Connect with clients, manage orders, and provide live updates in a fast-paced environment.
- Company: Join a thriving logistics company that values teamwork and celebrates success.
- Benefits: Supportive team culture, career growth opportunities, and a dynamic work environment.
- Other info: Perfect for those who thrive in busy settings and enjoy mastering new systems.
- Why this job: Be the voice that builds relationships and makes a real impact on client satisfaction.
- Qualifications: Experience in customer service or account management; love for connecting with people.
The predicted salary is between 31500 - 38500 £ per year.
Exact Sourcing is delighted to partner with a thriving, fast-paced logistics and supply chain solutions provider and due to impressive business growth and an expanding client base, they are now looking to add a new Internal Account Manager to their tight-knit team.
Working in a small, close-knit team, where every voice matters and successes are celebrated together, we are seeking a proactive, high-energy Account Manager who genuinely loves connecting with people.
This is not a cold-calling sales role.
It is a fast-paced, highly relational position.
If you are someone who prefers picking up the phone over hiding behind an email, thrives in a busy but supportive team environment, and can master new IT systems in a flash, this is the perfect career move for you.
As the Account Manager you will be
- Proactively calling clients to follow up on quotes, confirm order details, and provide live updates on their products.
- The primary point of contact for client questions, tracking requests, or issues, resolving them with empathy and urgency.
- Accurately processing and managing an average of 30 client orders per day within the internal database.
- Generating, delivering, and systematically following up on roughly 10 quotes per day to maximise business conversion.
- Work collaboratively within a small team to share workloads during peak times and ensure excellent client coverage.
- Liaise directly with internal transport and warehouse partners to ensure seamless execution.
As the Account Manager you will have
- Proven experience in a fast-paced customer service, internal sales, or account management role logistics/freight experience is a plus, but not essential.
- A confident and warm telephone manner; you genuinely enjoy talking to people and building rapport.
- Ability to stay organised and calm while managing a daily workload of 40+ active tasks (orders + quotes).
- A strong work ethic
If you want to be a valued member of a growing, supportive team Exact Sourcing wants to hear from you!
By applying for this role, Account Manager you are agreeing to your CV being held on our database, stored confidentially and securely.
Your CV details will be used and kept only to provide recruitment services.
We will only send your details to clients once discussed with you and your data will not be shared with any other third party.
You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing.
We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks.
If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies.
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Only candidates based in UK and eligible to work in UK are allowed
Locations
Internal Account Manager in Newmarket, Suffolk employer: Exact Sourcing Limited
Our client is an excellent employer, offering a vibrant work culture where teamwork and proactive communication are at the forefront. With fantastic benefits like free lunch Fridays, regular BBQ celebrations, and a holiday buy/sell scheme, employees enjoy a supportive environment that fosters growth and long-term relationships with customers. Located in a stable and growing business, this role as an Account Manager provides meaningful opportunities to make a real impact while enjoying a balanced work-life schedule.
