At a Glance
- Tasks: Connect with clients, manage orders, and provide live updates in a fast-paced environment.
- Company: Join a thriving logistics company that values teamwork and celebrates success.
- Benefits: Supportive team culture, career growth opportunities, and a dynamic work environment.
- Other info: Perfect for those who thrive in busy settings and enjoy mastering new systems.
- Why this job: Be the voice that builds relationships and makes a real impact on client satisfaction.
- Qualifications: Experience in customer service or account management; love for connecting with people.
The predicted salary is between 45000 - 45000 £ per year.
Exact Sourcing is delighted to partner with a thriving, fast-paced logistics and supply chain solutions provider. Due to impressive business growth and an expanding client base, they are now looking to add a new Internal Account Manager to their tight-knit team. Working in a small, close-knit team, where every voice matters and successes are celebrated together, we are seeking a proactive, high-energy Account Manager who genuinely loves connecting with people. This is not a cold-calling sales role. It is a fast-paced, highly relational position. If you are someone who prefers picking up the phone over hiding behind an email, thrives in a busy but supportive team environment, and can master new IT systems in a flash, this is the perfect career move for you.
As the Account Manager you will be:
- Proactively calling clients to follow up on quotes, confirm order details, and provide live updates on their products.
- The primary point of contact for client questions, tracking requests, or issues, resolving them with empathy and urgency.
- Accurately processing and managing an average of 30 client orders per day within the internal database.
- Generating, delivering, and systematically following up on roughly 10 quotes per day to maximise business conversion.
- Work collaboratively within a small team to share workloads during peak times and ensure excellent client coverage.
- Liaise directly with internal transport and warehouse partners to ensure seamless execution.
As the Account Manager you will have:
- Proven experience in a fast-paced customer service, internal sales, or account management role; logistics/freight experience is a plus, but not essential.
- A confident and warm telephone manner; you genuinely enjoy talking to people and building rapport.
- Ability to stay organised and calm while managing a daily workload of 40+ active tasks (orders + quotes).
- A strong work ethic.
If you want to be a valued member of a growing, supportive team, Exact Sourcing wants to hear from you!
Accountant employer: Exact Sourcing Limited
Exact Sourcing is an exceptional employer that fosters a supportive and collaborative work culture, where every team member's contributions are valued and celebrated. With a focus on employee growth and development, this fast-paced logistics and supply chain solutions provider offers a dynamic environment for Account Managers to thrive, ensuring meaningful connections with clients while enjoying the benefits of a close-knit team. Located in a vibrant area, employees can expect not only professional fulfilment but also a sense of belonging within a company that prioritises both individual and collective success.
StudySmarter Expert Advice🤫
We think this is how you could land Accountant
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you connect with them during your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role is all about connecting with people, make sure you're comfortable chatting on the phone. Try role-playing with a friend or family member to build your confidence and refine your approach.
✨Tip Number 3
Be proactive! Don’t wait for the perfect moment to reach out. If you see an opportunity to follow up or ask questions, take it! This shows your enthusiasm and willingness to engage, which is exactly what they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace Accountant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight any customer service or account management experience, and don’t forget to showcase your warm telephone manner!
Craft a Personal Cover Letter:Use your cover letter to show us your personality! Share why you’re excited about this role and how you can contribute to our close-knit team. A personal touch goes a long way in making your application stand out.
Showcase Your Organisational Skills:Since the role involves managing multiple tasks, give examples of how you stay organised and calm under pressure. We want to see that you can handle a busy workload with ease!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Exact Sourcing Limited
✨Know the Company Inside Out
Before your interview, take some time to research Exact Sourcing and their approach to logistics and supply chain solutions. Understanding their values, culture, and recent achievements will help you connect better during the conversation.
✨Show Off Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully connected with clients in the past. Highlight your warm telephone manner and any experiences where you've resolved issues with empathy and urgency.
✨Demonstrate Your Organisational Skills
With a daily workload of 40+ tasks, it's crucial to show that you can stay organised under pressure. Prepare to discuss your methods for managing multiple priorities and how you keep track of client orders and quotes efficiently.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the team and the role. Inquire about how the team collaborates during peak times or what success looks like for an Account Manager at Exact Sourcing.
