EXL is seeking a Service Desk Analyst to join our on-site team in Manchester. You will deliver high-quality IT support to users, manage incidents, and coordinate with suppliers to resolve issues using Remedy and ServiceNow.
The role requires a solid understanding of ITIL practices, strong organizational skills, and excellent cross-team communication. You will work hands-on in a fast-paced environment to maintain service levels and customer satisfaction.
#J-18808-Ljbffr
Onsite IT Service Desk Analyst (Manchester) employer: Ex
EXL is an excellent employer that fosters a collaborative and innovative work culture, where data professionals can thrive in a hybrid environment in London. With a strong emphasis on employee growth, EXL offers opportunities for continuous learning and development in cutting-edge technologies like AI/ML and cloud platforms. The company values diversity and inclusion, ensuring that every team member contributes to impactful projects while enjoying a supportive atmosphere.
