At a Glance
- Tasks: Collaborate with stakeholders to translate insurance needs into scalable data solutions.
- Company: Join EXL, a global leader in data and AI solutions.
- Benefits: Competitive salary, private healthcare, and professional development opportunities.
- Other info: Flexible hybrid working model and commitment to diversity.
- Why this job: Make an impact in the insurance domain with cutting-edge technology and agile methodologies.
- Qualifications: 3-8 years of experience in technical business analysis and strong insurance domain knowledge.
The predicted salary is between 60000 - 75000 £ per year.
EXL (NASDAQ: EXLS) is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes, and unlock growth with speed. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world’s leading corporations.
We are seeking a Technical Business Analyst with strong insurance domain expertise (policy lifecycle, claims, underwriting, renewals) and hands-on technical capability across APIs and SQL. This role requires close collaboration with business and technical stakeholders to translate insurance-specific requirements into scalable data and system solutions. It will play a key role in delivering API-driven and data-led initiatives within the insurance space, ensuring requirements are clearly defined, traceable, and aligned to business outcomes. This is a business-facing role that demands strong stakeholder management alongside solid technical analysis skills within an Agile delivery environment.
Requirements & Analysis
- Engage with business stakeholders to gather, analyse, and document requirements
- Lead stakeholder discussions, workshops, and requirement walkthroughs
- Translate business needs into user stories, acceptance criteria, and functional specifications
- Manage stakeholder expectations and communicate progress, risks, and dependencies clearly
Technical Analysis & Delivery
- Work on API integrations, including defining, documenting, and validating API contracts
- Write and optimise complex SQL queries for data extraction, validation, and analysis
- Support API testing and validation using tools such as Postman
- Create detailed documentation including BRDs, FSDs, process flows, and use cases
Agile Delivery & Tools
- Own and manage requirements within Jira, ensuring full traceability
- Participate in backlog grooming, sprint planning, and defect triage
- Collaborate with cross-functional teams including Development, QA, and Product
- Maintain structured documentation within Confluence
Proven experience as a Technical Business Analyst (3-8 years). Strong stakeholder management and communication skills. Hands-on experience with API integrations and API contract definition. Advanced SQL skills with experience working on complex datasets. Strong experience using Jira for requirement traceability, user stories, and backlog management. Mandatory insurance domain expertise across policy lifecycle, claims, underwriting, and renewals.
Good to Have
- Experience with Guidewire or Rulebook
- Knowledge of Senator, Subscribe, or Acumen platforms
- Hands-on experience with Postman for API testing
Benefits
A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension. EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.
To be considered for this role, you must already be eligible to work in the United Kingdom.
Technical Business Analyst - Insurance in London employer: Ex
EXL is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary, generous bonuses, and comprehensive benefits including private healthcare and a rewarding pension. With a flexible hybrid working model based in London, employees enjoy a collaborative work culture that fosters continuous learning through various development opportunities, ensuring they stay at the forefront of industry trends while contributing to impactful projects in the insurance domain.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Business Analyst - Insurance in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and tech sectors. Attend industry meetups or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills. Make sure you can talk confidently about APIs and SQL, as well as your experience with the insurance domain. We recommend doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Showcase your projects! If you've worked on relevant projects, create a portfolio or a case study that highlights your role and the impact of your work. This will help us see your hands-on experience and how you can contribute to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Technical Business Analyst - Insurance in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Business Analyst role. Highlight your insurance domain expertise and technical skills, especially around APIs and SQL. We want to see how your experience aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the insurance sector and how your skills can help us deliver API-driven solutions. Keep it concise but impactful!
Showcase Your Stakeholder Management Skills:In your application, emphasise your experience in managing stakeholders and translating business needs into technical requirements. We love seeing examples of how you've successfully collaborated with teams in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Ex
✨Know Your Insurance Stuff
Make sure you brush up on your insurance domain knowledge, especially around policy lifecycles, claims, and underwriting. Being able to speak confidently about these topics will show that you understand the industry and can translate business needs into technical solutions.
✨Get Hands-On with APIs and SQL
Since this role requires technical skills, practice writing complex SQL queries and get familiar with API integrations. You might even want to prepare a few examples of how you've used these skills in past projects to demonstrate your hands-on experience during the interview.
✨Master Stakeholder Management
Prepare to discuss your experience in managing stakeholder expectations and facilitating discussions. Think of specific examples where you successfully gathered requirements or navigated challenges with stakeholders, as this will highlight your communication skills and ability to work collaboratively.
✨Familiarise Yourself with Agile Practices
Since the role involves working in an Agile environment, be ready to talk about your experience with tools like Jira and Confluence. Brush up on Agile methodologies and be prepared to discuss how you've contributed to sprint planning or backlog grooming in previous roles.
