At a Glance
- Tasks: Lead client engagement and drive revenue growth in the banking sector.
- Company: Join EXL, a global leader in data and AI solutions.
- Benefits: Competitive salary, bonuses, private healthcare, and flexible hybrid working.
- Other info: Diverse and inclusive workplace with strong career development opportunities.
- Why this job: Make an impact by transforming client relationships into strategic partnerships.
- Qualifications: Master's degree and 12+ years in account management required.
The predicted salary is between 80000 - 100000 £ per year.
EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 60,000 employees spanning six continents.
Summary of the role:
The role revolves around being responsible for leading and expanding client engagement for strategic accounts based in the EMEA region. This role demands a dynamic leader who can manage existing client relationships whilst also driving new revenue growth, elevate the client experience, and drive significant portfolio growth through strategic account planning and solution delivery.
- Manage and nourish existing client relationships while proactively evolving them into broader, value-driven partnerships.
- Act as a trusted advisor to clients, providing insights and thought leadership that influence strategic decisions.
- Oversee deal structuring, negotiation, and execution to support business expansion.
- Collaborate with delivery, solutioning, and domain teams to ensure seamless execution and client satisfaction.
As part of your duties, you will be responsible for:
- Strategic Account Growth & Business Development: Orchestrate the vision and strategy for growth within key elements of strategic accounts, identifying new business opportunities and expanding relationships across subsidiaries.
- Client Relationship Management: Identify new business opportunities within existing accounts and pursue new client acquisition in the UK and Europe markets.
- Cross-Functional Collaboration & Solution Development: Work closely with internal teams to deliver integrated, innovative solutions that address client needs.
- Contracting & Administrative Management: Manage the contracting process for assigned strategic account, ensuring contracts and agreements are up to date and aligned with business objectives.
- Tracking & Reporting: Support client management initiatives by tracking open items related to key deliverables, status updates, and client communications.
Qualifications and experience we consider to be essential for the role:
- Bachelor’s degree in Business, Economics, Engineering, Technology, or a related discipline.
- Master’s degree (MBA or equivalent) from a reputed institution, with a focus on Strategy, Marketing, Finance, or General Management.
- Minimum 12+ years of experience in Account Management & Client Success.
- Experience of working in or with Banking & Capital Market sectors is preferred.
Skills and Personal attributes we would like to have:
- Proven track record in account management, sales, or business development, ideally within the banking or financial services sector.
- Strong background in data and technology, including expertise in domain operations, data analytics, cloud technologies, and digital transformation initiatives.
- Demonstrated success in managing complex sales cycles and consistently achieving financial targets.
- Excellent communication, negotiation, and presentation skills, with the ability to articulate complex solutions clearly and persuasively.
As part of a leading global Data and AI company, you can look forward to:
- A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
- EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers.
- We also offer a Cycle Scheme where you can save money on bikes and cycling accessories.
- At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers.
As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
To be considered for this role, you must already be eligible to work in the United Kingdom.
Client Executive Banking in London employer: Ex
EXL is an exceptional employer that prioritises innovation, collaboration, and employee growth within a dynamic work culture. Located in London, the company offers a flexible hybrid working model, competitive salaries, and comprehensive benefits including private healthcare and professional development opportunities, ensuring that employees can thrive both personally and professionally. With a commitment to diversity and a focus on building meaningful client relationships, EXL provides a rewarding environment for those looking to make a significant impact in the banking and financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Executive Banking in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the banking and financial services sector. Attend industry events, join relevant LinkedIn groups, and don’t be shy about reaching out to potential contacts. You never know who might help you land that dream job!
✨Tip Number 2
Showcase your expertise! When you’re chatting with potential employers or networking contacts, make sure to highlight your experience in account management and client success. Share specific examples of how you've driven growth and built strong relationships—this will set you apart from the competition.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their challenges and think about how your skills can help them succeed. This will not only impress interviewers but also show that you’re genuinely interested in contributing to their success.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows you’re proactive and really keen on joining our team at EXL!
We think you need these skills to ace Client Executive Banking in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Executive in Banking. Highlight your experience in account management and client success, especially in the banking sector. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven revenue growth and built strong client relationships in the past.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and metrics to demonstrate how you’ve successfully managed complex sales cycles and exceeded targets. We love seeing tangible results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ex
✨Know Your Client Inside Out
Before the interview, dive deep into understanding EXL's services and how they align with the banking sector. Familiarise yourself with their recent projects and case studies to demonstrate your knowledge and show how you can add value.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight specific instances where you've turned a challenging situation into a positive outcome, showcasing your ability to nurture partnerships.
✨Demonstrate Strategic Thinking
Be ready to discuss your approach to strategic account growth. Think about how you would identify new business opportunities and develop comprehensive account plans. This will show that you're not just reactive but proactive in driving revenue.
✨Practice Your Communication Skills
Since this role involves engaging with senior stakeholders, practice articulating complex ideas clearly and persuasively. Use mock interviews to refine your presentation skills and ensure you can convey your thoughts effectively during the actual interview.
