Sales Associate

About EX NIHILO Founded in Paris, EX NIHILO is a contemporary fragrance house that embodies a spirit of pure refinement, innovation, and individuality. Inspired by the French avant-garde, the brand offers a bespoke approach to perfumery, blending cutting-edge creation with the timeless codes of luxury. Role Overview We are seeking a Full-Time Sales Associate to represent EX NIHILO within HARRODS H Beauty Chester . The successful candidate will act as a brand ambassador, delivering a distinguished level of service that reflects the elegance and creativity of the EX NIHILO universe. Key Responsibilities Provide exceptional, personalised client experiences consistent with EX NIHILO’s luxury service standards. Develop deep product knowledge to communicate the brand’s story, craftsmanship, and olfactory identity. Build lasting client relationships to drive customer loyalty and repeat business. Achieve and exceed individual and team sales targets. Maintain impeccable counter presentation and adherence to visual merchandising guidelines. Support promotional events and new product launches. Uphold EX NIHILO and HARRODS values at all times. Profile Requirements Previous experience in luxury fragrance, beauty, or retail sales (premium environment preferred). A genuine passion for perfumery and an understanding of the luxury client experience. Excellent communication, interpersonal, and presentation skills. Sales-driven mindset with the ability to deliver results through exceptional service. Professional appearance and polished demeanor. Flexibility to work weekends, late evenings, and key trading periods. What We Offer Competitive remuneration with performance-based incentives. Extensive brand and product training. Opportunities for professional growth within a luxury retail environment. Exclusive employee benefits.