Service Manager Vacancy In City Of London (002Jc) in England

Service Manager vacancy in City of London (002jc)
Service Manager (002jc) – City of London – circa £*******k + Benefits.
My client is an industry-leading lift service and maintenance company looking for a Service Manager to take command of a critical operational area.
This role will suit someone who is comfortable taking ownership, managing teams, and ensuring standards are met every day and you will be responsible for a number of clients within the City of London and the day to day management of a team of 3 – 4 engineers.
If you\’ve led teams, managed schedules, handled escalation issues, or delivered technical services under pressure, your skills are highly transferable here.
The Role – Your Mission
As Service Manager, you will be responsible for the smooth running of daily operations, the leadership of a professional engineering team, and the delivery of a reliable, high-quality service to key clients.
You will act as the first point of escalation, ensuring problems are resolved quickly and professionally, while maintaining strong relationships with customers and internal stakeholders.
Strong performance will be recognised, with clear progression opportunities available.
Key Responsibilities
Leadership & Command
Lead and manage a team of engineers and administrators
Hold structured weekly reviews with the Regional Manager (performance, priorities, outcomes)
Coordinate closely with the Administration Manager to ensure systems and processes run efficiently
Operations & Planning
Oversee day-to-day operational planning and scheduling
Manage the company management system, ensuring accurate records and compliance
Use data and reporting to monitor performance and improve delivery
Engineering & Technical Oversight
Plan and schedule engineers\’ work to ensure timely and effective service
Oversee maintenance and technical works, ensuring safety and quality standards are met
Support mobilisation of new contracts and services
Client & Key