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- Tasks: Install and deploy IT hardware while troubleshooting and configuring networking technologies.
- Company: Innovative IT services organisation dedicated to the channel.
- Benefits: Competitive salary, company van, pension scheme, and generous holiday allowance.
- Why this job: Join a growing team and develop your skills in a supportive environment.
- Qualifications: Strong networking experience; CCNA preferred but not essential.
- Other info: Full training provided with excellent career development opportunities.
The predicted salary is between 28000 - 30000 £ per year.
My client is an innovative IT services organisation, which is 100% dedicated to the channel and who are now looking for an additional Field Engineer to join its growing team of engineers to be based in the Southwest England, covering Turo to Swindon area and you will be ideally based in the Bristol/Bath region.
You will be reporting to the Engineering Supervisor and also a team leader who is a veteran, and you will be responsible for, and involved with, installation and deployment of cables and IT hardware on various client sites and will be expected to drive (using the company’s vehicle) to the client’s premises, equipped with all it takes to get the job done.
- Installation
- Deployment of cables and Networking hardware
- Configuration
- Troubleshooting
- Feedback to Service Desk
- On-call & overtime available
To be eligible for this role you will need the following key skills:
- Strong networking and cabling experience
- Ability to install, configure and troubleshoot a wide range of networking technologies from leading manufacturers, including Cisco
- Ideally have a Cisco Certified Network Associate (CCNA) qualification, or equivalent experience
- Experience dealing with customers
As well as the following personality skills:
- Strong communication skills
- Ability to communicate and manage customer expectations
- Flexible approach to customer and company’s requirements
- Energetic, self-motivated, and disciplined
- Collaborate with other functions internally and externally to ensure exceptional customer experience.
Pre-employment screening (including a DBS check) will be carried out ahead of starting at with my client. SC clearance would also be highly desirable, but not essential.
This could be an ideal role for someone who has very basic IT skills and knowledge as full training is given and with further training and development on offer. In return they are offering a long-term career development in a high-growth business, a starting salary circa £28 - 30k as well as a company van and fuel card, pension scheme, life Assurance, 25-day holiday allowance, plus bank holidays, paid charity day as well as a number of other benefits. And with the Overtime and On-Call payments of £250 per week, with the rotation being one week in three, you can potentially increase your salary by £10 – 15k per annum.
Field Engineer - Southwest Region employer: Ex-mil Recruitment Ltd
Contact Detail:
Ex-mil Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer - Southwest Region
✨Tip Number 1
Network like a pro! Reach out to fellow ex-military folks and industry contacts. Attend local meetups or online forums related to IT and engineering. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your networking and cabling expertise during interviews. Bring examples of past projects or challenges you've tackled. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like ours at StudySmarter. Express your interest and ask about potential opportunities. It shows initiative and can lead to hidden job openings.
✨Tip Number 4
Prepare for the unexpected! Be ready for technical questions or practical tests during interviews. Brush up on your Cisco knowledge and troubleshooting skills. The more prepared you are, the more confident you'll feel when it’s time to shine!
We think you need these skills to ace Field Engineer - Southwest Region
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in networking and cabling. We want to see how your skills match the role, so don’t be shy about showcasing your ex-military background and any technical qualifications like CCNA.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Field Engineer role. Mention your strong communication skills and how you can manage customer expectations effectively, as these are key for us.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled troubleshooting challenges in the past. We love candidates who can think on their feet and provide exceptional customer service, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Ex-mil Recruitment Ltd
✨Know Your Tech
Brush up on your networking and cabling knowledge before the interview. Be ready to discuss your experience with technologies like Cisco, as well as any relevant qualifications like CCNA. This will show that you’re not just a good fit for the role but also genuinely interested in the technical aspects.
✨Show Off Your Communication Skills
Since this role involves dealing with customers, practice articulating how you've managed customer expectations in the past. Think of specific examples where your communication made a difference. This will highlight your ability to collaborate and ensure an exceptional customer experience.
✨Be Prepared for Practical Questions
Expect some scenario-based questions related to installation, configuration, and troubleshooting. Prepare by thinking through common issues you’ve faced in the field and how you resolved them. This will demonstrate your problem-solving skills and hands-on experience.
✨Emphasise Your Flexibility and Motivation
The job requires a flexible approach, so be ready to discuss how you adapt to changing situations. Share examples of times when you went above and beyond, showing your energetic and self-motivated nature. This will resonate well with the team leader and supervisor who value discipline and commitment.
