Service Delivery Manager - Project Delivery Lead - UK Remote in Birmingham

Service Delivery Manager - Project Delivery Lead - UK Remote in Birmingham

Birmingham Full-Time 65000 £ / year Working from home possible
Ex-mil Recruitment Ltd

At a Glance

  • Tasks: Lead and deliver exciting projects in Defence and IT Security.
  • Company: Rapidly growing UK defence technology company with a dynamic culture.
  • Benefits: Competitive salary, remote work, and opportunities for professional growth.
  • Other info: Join a team where your contributions directly influence the future of delivery.
  • Why this job: Make a real impact by shaping project delivery in a fast-paced environment.
  • Qualifications: Experience in project delivery and strong stakeholder management skills.

Are you the person everyone turns to when something needs organising and delivering? Have you spent your career coordinating people, solving problems, managing competing priorities and keeping projects moving when others are losing sight of the objective? If so, we'd like to hear from you.

DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY.

We're recruiting on behalf of an established UK defence technology company that's growing rapidly and delivering increasingly complex programmes across Defence and National Security. This isn't a role where you'll inherit a polished PMO and spend your day updating spreadsheets. It's a role for someone who enjoys rolling their sleeves up, taking ownership and making things happen.

You'll work directly with the Head of Delivery, taking ownership of multiple customer projects from initiation through to successful delivery. One minute you'll be chairing a customer meeting, the next you'll be coordinating technical teams, managing project risks, removing delivery blockers or helping shape a better way of working. The business is growing quickly, so you'll also help build and mature the delivery function rather than simply operate within it.

You'll probably have experience in:

  • Project delivery
  • Service delivery – Operations
  • Technical programme support
  • Military capability delivery
  • Defence engineering or technology programmes

Whether your background is as a Yeoman of Signals, WO2, experienced Staff Sergeant or an equivalent leadership appointment, we'd be keen to speak with you.

You'll be responsible for:

  • Delivering multiple customer projects.
  • Managing risks, issues and project plans.
  • Coordinating engineers, architects and technical consultants.
  • Leading customer project meetings.
  • Producing project documentation and reporting.
  • Building trusted customer relationships.
  • Supporting bids and future delivery planning where required.

Projects typically range from around £70k to £1m+, with responsibility for several running concurrently.

You're someone who:

  • Keeps projects moving
  • Builds confidence with customers
  • Brings calm when situations become busy
  • Creates order where there isn't much structure
  • Gets things done.

Essential Experience:

  • Experience delivering projects or programmes.
  • Strong stakeholder management skills.
  • Excellent organisation and communication.
  • Understanding of project governance, risks and delivery.
  • Experience working with Agile and/or Waterfall methodologies.
  • Comfortable working in Defence or secure environments.
  • A formal project management qualification would be beneficial but isn't essential if you've developed strong delivery experience through your career.

This is an opportunity to join a business at an exciting stage of growth. You'll have the chance to influence how delivery is done, work alongside experienced technical teams and genuinely shape the future of the delivery function.

Location: Home-based with occasional travel (typically 1–2 days per month).

Security Clearance: Current SC clearance, or eligibility to obtain SC clearance, is required.

Please send a copy of your CV with a note outlining why this would be the ideal opportunity for you to Liz Walsh at Ex-Mil Recruitment Ltd.

Service Delivery Manager - Project Delivery Lead - UK Remote in Birmingham employer: Ex-mil Recruitment Ltd

Join a rapidly growing UK defence technology company that values initiative and ownership, offering a dynamic work environment where you can truly make an impact. With a focus on employee growth, you'll have the opportunity to shape the delivery function while collaborating with experienced technical teams in a supportive culture that encourages problem-solving and innovation. Enjoy the flexibility of remote work, complemented by occasional travel, as you take on meaningful projects that contribute to national security.

Ex-mil Recruitment Ltd

Contact Details:

Ex-mil Recruitment Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Delivery Manager - Project Delivery Lead - UK Remote in Birmingham

Tip Number 1: Get Involved in Consulting Case Competitions

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We think you need these skills to ace Service Delivery Manager - Project Delivery Lead - UK Remote in Birmingham

Project Delivery
Service Delivery
Operations Management
Technical Programme Support
Military Capability Delivery
Defence Engineering
Stakeholder Management

Some tips for your application 🫡

Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!

Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Ex-mil Recruitment Ltd. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!

Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.

Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!

How to prepare for a job interview at Ex-mil Recruitment Ltd

Master the Case Study Game

In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!

Know Your Numbers

Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!

Show Your Leadership Flair

As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.

Be a Cultural Fit

We’re not just looking for brains; we want to see if you vibe with our company culture at Ex-mil Recruitment Ltd. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!