PROPERTY MANAGER EWS Property Management
Competitive
Home Based (Colchester/Norfolk) ROLE OVERVIEW You will manage a varied portfolio of residential blocks and housing estates, delivering a responsive, high-quality service to residents, leaseholders and freeholders. With a strong pipeline of developments across the East, you could be based in or around Colchester or Norfolk and will travel to sites within your region to build trusted relationships and keep assets safe, compliant and well maintained. Bringing at least one year of block management experience, you will take ownership of service charge budgets, maintenance plans, contractor performance and resident communications. You will join a supportive, collaborative team at EWS Property Management (part of the Odevo Group), where building safety, compliance and great customer outcomes sit at the heart of everything we do. ROLE EXPECTATIONS Most days, you will be planning and prioritising your portfolio, responding to resident and client queries, instructing contractors and tracking works through to completion. You will review budgets, prepare reports, attend site inspections and steer routine and preventative maintenance to keep developments compliant, safe and running smoothly. WHAT SUCCESS LOOKS LIKE Residents and clients feel informed, respected and confident in the management of their development. Service charge budgets are accurate, monitored and delivered with clear, timely reporting. Statutory and best-practice compliance actions are completed on time with robust records. Maintenance issues are identified early, instructed promptly and resolved to a high standard. Contractors are well-briefed, monitored and deliver quality, value and safety. Meetings, site visits and communications are planned, proactive and outcome-focused. HOW YOU'LL SPEND MOST OF YOUR TIME Visiting sites to complete inspections, follow up actions and meet residents and contractors. Managing service charge budgets, forecasts and invoices with clear, concise reporting. Coordinating repairs, maintenance and compliance actions, from instruction to sign-off. Preparing and attending AGMs/meetings, issuing minutes and tracking action plans. Handling day-to-day resident and client enquiries, providing timely, empathetic updates. Maintaining accurate records, risk assessments and asset registers across your portfolio. WHO THIS ROLE IS FOR You have at least 12 months experience managing residential blocks and enjoy a varied portfolio that includes estates. You are organised, proactive and comfortable prioritising a busy, mobile workload. You communicate clearly, manage expectations and build strong relationships under pressure. You take ownership, use good judgment and follow through to deliver outcomes. You care about safety, quality and doing the right thing for residents and clients. EXPERIENCE THAT HELPS Managing mixed-tenure or estate environments alongside blocks. Coordinating planned and reactive maintenance with external contractors. Preparing service charge budgets and producing portfolio reports. Running resident meetings and handling challenging conversations constructively. Working with building safety, risk assessments and compliance records. WHAT WE OFFER Competitive salary 25 days holiday plus
Property Manager in London employer: EWS Property Management
EWS Property Management is an exceptional employer that prioritises employee well-being and professional growth. With a flexible home-based role, you will enjoy a supportive work culture that values collaboration and innovation, while also having the opportunity to manage a diverse portfolio in a thriving region. Our commitment to high-quality service ensures that you will find meaningful and rewarding work, making a positive impact on the communities we serve.
