At a Glance
- Tasks: Lead exciting projects in event tech, managing delegate solutions and ticketing services.
- Company: Join a leading event technology company with a focus on innovation.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with opportunities for mentorship and continuous improvement.
- Why this job: Make a real impact in the events industry while developing your project management skills.
- Qualifications: Experience in project management and strong client relationship skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
Jonas Event Technology (JET) is a leading event registration services and events software company serving the trade exhibition, consumer, and conference markets. Dataflow provides advanced delegate management and event ticketing solutions.
Position Summary
Reporting to the Operations Director, the Senior Project Manager (Dataflow) will lead the delivery of delegate management and ticketing services through Dataflow solutions, working as part of the JET team whilst being employed by Dataflow. This is a hands-on, senior delivery role focused on owning projects and client accounts end-to-end. The Senior Project Manager will lead projects from post-sale through to post-event reporting, acting as the primary point of contact for assigned accounts and ensuring effective use of Dataflow’s software and services. The role does not carry senior leadership team (SLT) representation, but is accountable for project and account leadership, with scope to mentor colleagues within JET’s project management team and share knowledge of Dataflow products.
Key Responsibilities
- Lead the end-to-end delivery of delegate management and ticketing services for assigned events and accounts.
- Own the client relationship for assigned accounts, acting as the primary day-to-day point of contact and providing expert advice on best practice in delegate and data management.
- Build strong working relationships with stakeholders across Dataflow, JET, and client organisations at project and operational level.
- Manage project scope, timelines, dependencies, and risks, escalating where appropriate to ensure delivery on time, in scope, and to client expectations.
- Coordinate with professional services, development, sales, support, and finance teams to deliver against project commitments.
- Ensure compliance with GDPR, data security, and industry best practice across all assigned projects and accounts.
Knowledge Sharing & Mentoring
- Act as a subject matter expert for Dataflow delegate management and ticketing solutions on assigned projects.
- Provide informal training, guidance, and mentorship to JET project managers, enabling them to support and deliver Dataflow products effectively.
- Contribute to shared knowledge and best practice within the wider project management and professional services team.
Process & Continuous Improvement
- Drive operational quality on assigned projects and accounts, identifying and implementing improvements to ways of working.
- Gather and act on client feedback to enhance service delivery.
- Support reporting, forecasting, and revenue recognition activities for assigned accounts as required.
- Keep up to date with industry trends, new technologies, and competitor offerings relevant to the products and clients in scope.
Internal Liaison
- Work with R&D teams to feed back client requirements and product issues, helping to inform roadmap discussions.
- Support Sales with pre-sales discussions where project or account expertise is needed, ensuring Dataflow solutions are scoped accurately.
- Provide input to Marketing on case studies and customer stories drawn from delivered projects.
- Provide accurate operational and project data for JET reporting as required.
Qualifications and Skills
- Proven experience as a project manager within delegate management, ticketing, or event technology, with a track record of leading projects and owning client accounts.
- Strong client relationship management skills and experience delivering complex, multi-stakeholder projects.
- Skilled in project management methodologies (PRINCE2, PMP, or equivalent).
- Knowledge of data management, GDPR compliance, reporting tools, and event technology (e.g., registration systems, badge printing, NFC/RFID, lead retrieval).
- Commercial awareness, including an understanding of project margin and revenue recognition, is desirable.
- Strong problem-solving ability with a calm and proactive approach under pressure.
- Comfortable in a hybrid role (office, home, onsite), with flexibility for occasional travel and weekend work.
Personal Characteristics
- Results-focused and detail-oriented, with a drive to deliver exceptional client service.
- A team player with strong organisational skills and the ability to influence at project and account level.
- Proactive, self-motivated, and able to work autonomously while leading their own portfolio.
- Strong communication skills, able to build trust and rapport with clients and colleagues alike.
- A natural mentor, willing to share knowledge and support the development of colleagues.
Business Unit: Dataflow
Scheduled Weekly Hours: 37.5
Number of Openings Available: 1
Worker Type: Regular
Senior Project Manager, Event Tech & Delegate Solutions in Wallingford employer: EWS Group
At Jonas Event Technology, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to excel in their roles. As a Senior Project Manager based in Wallingford, Oxfordshire, you will benefit from flexible working arrangements, opportunities for professional development, and a collaborative environment where your expertise in event technology will be valued. Join us to make a meaningful impact in the events industry while enjoying a supportive team atmosphere that encourages growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager, Event Tech & Delegate Solutions in Wallingford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the event tech industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your project management experience and how you've successfully led complex projects. Use real examples to back up your claims.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t just wait for the application process to open. Reach out directly to the hiring manager or team members to express your interest and ask insightful questions about the role.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in event technology and project management. This not only makes you more attractive to employers but also gives you great talking points during interviews. Plus, check out our website for resources that can help you level up!
We think you need these skills to ace Senior Project Manager, Event Tech & Delegate Solutions in Wallingford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Project Manager role. Highlight your experience in project management, especially in delegate management and event technology, to show us you’re the perfect fit!
Showcase Your Skills:Don’t just list your skills; give us examples of how you've used them in past projects. We want to see your problem-solving abilities and how you’ve managed client relationships effectively.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your achievements and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EWS Group
✨Know Your Stuff
Make sure you’re well-versed in the specifics of delegate management and event technology. Brush up on Dataflow’s solutions and be ready to discuss how your experience aligns with their needs. This shows you’re not just interested, but genuinely knowledgeable.
✨Showcase Your Leadership Skills
As a Senior Project Manager, you’ll need to demonstrate your ability to lead projects and manage client relationships. Prepare examples from your past where you successfully led a project or navigated complex stakeholder dynamics. This will highlight your capability to own projects end-to-end.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific project challenges or client issues. Think through potential scenarios related to project scope, timelines, and compliance with GDPR. Practising these responses can help you articulate your problem-solving skills effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it demonstrates your proactive approach to understanding the business.
