Managing Director

We are a leading registration services and events software company that work within the trade exhibition, consumer and conference market.

We pride ourselves on our strapline Passionate People, Intelligent Solutions and feel these are the elements that differentiate us from our competition.

We are looking for an ambitious and highly motivated person that is looking to make a career leading the team at Jonas Event Technology (JET). The successful candidate will be responsible for achieving the company goals across the three pillars of the business: the customers, the employees, and the shareholders.

As part of the Vesta Group of companies within Jonas Software – an operating group of Constellation Software Inc, we offer excellent opportunities for progression throughout the UK and globally.

POSITION

The Managing Director role offers both autonomy and scope for growth. Reporting to the Group Leader, the purpose of this role is to plan, direct and manage all aspects and performance of the Business Unit (BU), designing and delivering against an overall strategy to maintain and develop business growth.

In this key role, you will ensure that BU goals are defined and met in a timely fashion by efficiently and effectively managing your personnel and resources/partners and suppliers, working closely with and providing leadership to a very established and knowledgeable team. The post requires strong multi-tasking, organisational, interpersonal and leadership skills, as well as experience of managing a P&L, R&D, Sales, Product and Delivery.

You will have extensive senior level experience aligned with the events industry and strong customer relations and industry connections to assist with the business growth goals.

JOB RESPONSIBILITIES:

The role will report to a Group Leader and will be responsible for:

• The financial and resource planning for all aspects of your BU, with full P&L control. This includes future adjacent sister companies aligned with the role.
• Ensuring the business is financially sound, well managed, and achieves key targets.
• Directing and managing employees and resources to meet business objectives, within budget.
• Directing sales direct and indirect/partner to the Events sector.
• Overseeing the welfare and development of all employees.
• Developing, motivating and empowering a dedicated and experienced management team to deliver excellent results.
• Own growth strategy for the BU, including developing product strategy and ensuring delivery and support against a published roadmap.
• Ensuring a high standard of work and customer service/satisfaction.
• Building relationships with further industry partners and alliances, principally across the UK but potentially further afield – both in sales and delivery of solutions.
• Implementing risk management policies to address strategic, operational and legislative compliance risks.
• Ensuring company directives are executed successfully and that company policies and procedures are adhered to and are in line with current legislation and regulations.

Leadership

• Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team.
• Full P&L management and controls, including cadence and reporting into Jonas.
• Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business.
• Sound planning skills and the ability to contribute to and influence strategic direction and vision.
• Excellent decision-making skills and an analytical approach to problem solving.
• A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.

Sales and Marketing

• A proven track record growing a business or solution set by developing and implementing successful sales initiatives.
• Extensive hands-on experience building and maintaining long-lasting relationships with a broad range of clients from small businesses through to major enterprises.
• The ability to resolve high-level, complex customer issues in a diplomatic and professional manner.
• A proven customer focus and extensive experience in a client service or sales environment.
• Excellent interpersonal skills, and the ability to form real connections with people from diverse professional backgrounds – from interns through to CEOs.
• Awareness of competitive landscape in Event Technology, the total addressable market (TAM) and opportunities to grow.

R&D, Delivery and Support

• Experience in multiple solution R&D/delivery programmes, putting in place timely and appropriate management and financial controls at project level to minimise financial risk.
• Providing governance to multiple projects in the BU, including escalations, recovery and reporting.
• Establishing commercial arrangements for Support and Maintenance, Managed Services and similar recurring revenue workstreams and putting in place teams and facilities to provide same.

General

• Experience in developing, implementing and enforcing company policies and procedures.
• The ability to support the Group Leader to make informed decisions on behalf of shareholders.
• Knowledge of statutory, legal, and contractual obligations.
• Contract negotiations and frameworks with both suppliers and customers.

JOB QUALIFICATIONS:

• A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience.
• Senior Management experience and an established significant profile within the UK technology industry aligned with or transferrable to the events market.

Your Personal Characteristics will include:

• Thrive in a results-driven background and be comfortable with financial and performance measurement.
• Have a detailed understanding of the measurements and metrics used to drive a successful company.
• Have proven experience as a Business Leader or Senior Manager within a software business.
• Understand the need to balance commercial success with customer satisfaction and employee engagement.
• Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment.
• Have exceptional communication skills delivering clearly and confidently, both in person and in writing.
• Be energetic, motivated, and enthusiastic with a “can do” attitude.
• Have excellent attention to detail.
• Work with honesty and integrity.

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