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- Tasks: Drive sales growth by managing key customer accounts and providing top-notch service.
- Company: Join a leading UK tech company specialising in EPoS and Payment solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional development.
- Other info: Dynamic role with opportunities to attend industry events and grow your network.
- Why this job: Make an impact by building strong relationships and exceeding sales targets.
- Qualifications: 5+ years in software sales and experience with CRM tools like Salesforce.
The predicted salary is between 40000 - 50000 £ per year.
Uniware Systems Limited is a UK market leader established in 1993, providing EPoS and Payment solutions. The Key Account Manager is responsible for selling our Software, Hardware and Services, and reports to the Head of Sales & Marketing. It will be the Key Account Manager's role to ensure that all agreed sales targets are met, or exceeded, in their allocated accounts/region. The Key Account Manager is responsible for fostering and developing strong relationships with current customer accounts within a designated portfolio. The aim is to drive back to base sales growth within these accounts through a sales-through-service approach, maximising revenue from existing clients while minimising attrition. The Key Account Manager will be focused on providing a consultative approach to customers by proactively managing their portfolio of accounts to offer a market leading service while maximising sale opportunities. The Key Account Manager will liaise with internal teams (including Marketing, Support, Sales and R&D) to improve customer experience and customer journey throughout their life with Uniware.
Job responsibilities:
- Maintain an in-depth knowledge of the Company's product portfolio and awareness of competitor products and services
- Maintain and develop the utopia grid of products for all customer accounts within portfolio
- Develop and maintain account plans for each customer to offer a consultative approach to maximise new business sales opportunities and minimise attrition
- Meet / exceed sales targets focused on base within designated accounts
- Meet / exceed attrition targets
- Maintaining an awareness of industry trends and updating team and management accordingly
- Adhere to the company sales guidelines. This includes maintaining and developing the Company's CRM database in accordance with company standards and developing accurate, high quality and professional sales documentation and correspondence templates
- Assist with devising and implementing lead generation activities, while liaising with wider team and marketing as and when required
- Respond to and follow up all sales enquiries using appropriate methods.
- Develop and maintain a sales pipeline of sufficient size to achieve agreed sales targets
- Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded
- Identifying the needs and wants of a potential customer
- Presenting the Company solution without misrepresentation
- Demonstrating software solutions and associated products in person or remotely.
- Handling objections from potential sales opportunities
- Preparing and presenting quotations/proposals to sales opportunities
- Preparation of bids/tenders
- Negotiating and closing sales
- Fulfilling reporting requirements to the Head of Sales according to the deadlines set for the Department
- Maximise profit on all potential sales opportunities
- Provide excellent customer services to clients over the phone or in person
- Attend training to develop relevant knowledge, techniques and skills
- Grow and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders to generate sales leads
- Attend industry trade shows as directed by the management team from time to time
- Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time.
Job qualifications:
- Proven 5 years + experience selling software solutions
- Proven record in selling business application software
- Relevant professional sales training and experience
- A good degree of computer literacy and technical competency.
- Experience using CRM tools like Salesforce
Your personal characteristics will include:
- High degree of self-motivation
- Energy and enthusiasm
- Honesty and integrity
- Strong customer service mindset
- Goal orientation
- Professionalism and persistence with ability to overcome obstacles and setbacks
- Strong negotiation skills and ability to close sales
- Excellent written, verbal and presentation communications skills
- The ability to build and foster business relationships
- Good understanding of technology and how it is applied in business
- Demonstrable evidence of organising customer accounts and projection implementation.
Key Account Manager employer: EWS Group
Contact Detail:
EWS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently explain how your experience aligns with their needs. Tailor your approach to show them why you're the perfect fit for the Key Account Manager role.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the best choice for the job.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings listed there, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in selling software solutions and managing customer accounts. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you’re the perfect fit for Uniware Systems. Don’t forget to mention your consultative approach to sales!
Showcase Your Achievements: When detailing your experience, focus on your achievements. Use numbers and examples to demonstrate how you've met or exceeded sales targets in the past. We love seeing results-driven candidates!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at EWS Group
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Uniware Systems' products and services. Familiarise yourself with their software solutions and how they stack up against competitors. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare to discuss specific examples from your past experience where you've successfully met or exceeded sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey your achievements and how they relate to the Key Account Manager position.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about the company culture and team dynamics. This not only shows your interest but also helps you assess if the company is the right fit for you.
✨Demonstrate Your Consultative Approach
Be ready to explain how you would manage customer accounts using a consultative approach. Discuss how you identify client needs and tailor solutions accordingly. This aligns perfectly with the role's emphasis on fostering strong relationships and maximising sales opportunities.