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- Tasks: Drive sales growth by managing key customer accounts and building strong relationships.
- Company: Join a leading UK tech company specialising in EPoS and Payment solutions.
- Benefits: Enjoy a competitive salary, remote work options, and opportunities for professional development.
- Other info: Dynamic role with excellent career progression and a supportive team environment.
- Why this job: Make an impact by helping clients succeed with innovative software solutions.
- Qualifications: 5+ years of experience in software sales and strong negotiation skills.
The predicted salary is between 40000 - 50000 £ per year.
Uniware Systems Limited is a UK market leader established in 1993, providing EPoS and Payment solutions. The Key Account Manager is responsible for selling our Software, Hardware and Services, and reports to the Head of Sales & Marketing. It will be the Key Account Manager’s role to ensure that all agreed sales targets are met, or exceeded, in their allocated accounts/region. The Key Account Manager is responsible for fostering and developing strong relationships with current customer accounts within a designated portfolio. The aim is to drive back to base sales growth within these accounts through a sales-through-service approach, maximising revenue from existing clients while minimising attrition.
The Key Account Manager will be focused on providing a consultative approach to customers by proactively managing their portfolio of accounts to offer a market leading service while maximising sale opportunities. The Key Account Manager will liaise with internal teams (including Marketing, Support, Sales and R&D) to improve customer experience and customer journey throughout their life with Uniware.
Job responsibilities:- Maintain an in-depth knowledge of the Company’s product portfolio and awareness of competitor products and services
- Maintain and develop the utopia grid of products for all customer accounts within portfolio
- Develop and maintain account plans for each customer to offer a consultative approach to maximise new business sales opportunities and minimise attrition
- Meet / exceed sales targets focused on base within designated accounts
- Meet / exceed attrition targets
- Maintaining an awareness of industry trends and updating team and management accordingly
- Adhere to the company sales guidelines. This includes maintaining and developing the Company’s CRM database in accordance with company standards and developing accurate, high quality and professional sales documentation and correspondence templates
- Assist with devising and implementing lead generation activities, while liaising with wider team and marketing as and when required
- Respond to and follow up all sales enquiries using appropriate methods.
- Develop and maintain a sales pipeline of sufficient size to achieve agreed sales targets
- Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded
- Identifying the needs and wants of a potential customer
- Presenting the Company solution without misrepresentation
- Demonstrating software solutions and associated products in person or remotely.
- Handling objections from potential sales opportunities
- Preparing and presenting quotations/proposals to sales opportunities
- Preparation of bids/tenders
- Negotiating and closing sales
- Fulfilling reporting requirements to the Head of Sales according to the deadlines set for the Department
- Maximise profit on all potential sales opportunities
- Provide excellent customer services to clients over the phone or in person
- Attend training to develop relevant knowledge, techniques and skills
- Grow and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders to generate sales leads
- Attend industry trade shows as directed by the management team from time to time
- Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time.
- Proven 5 years + experience selling software solutions
- Proven record in selling business application software
- Relevant professional sales training and experience
- A good degree of computer literacy and technical competency.
- Experience using CRM tools like Salesforce
- High degree of self-motivation
- Energy and enthusiasm
- Honesty and integrity
- Strong customer service mindset
- Goal orientation
- Professionalism and persistence with ability to overcome obstacles and setbacks
- Strong negotiation skills and ability to close sales
- Excellent written, verbal and presentation communications skills
- The ability to build and foster business relationships
- Good understanding of technology and how it is applied in business
- Demonstrable evidence of organising customer accounts and projection implementation.
Key Account Manager employer: EWS Group
Contact Detail:
EWS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly articulate your value. Highlight your experience in selling software solutions and how you can drive sales growth for their accounts.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Key Account Manager position.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you’re genuinely interested in joining our team at Uniware Systems. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in selling software solutions and any relevant sales training you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention your customer service mindset and negotiation skills, as these are key for us.
Showcase Your Achievements: When detailing your work experience, focus on your achievements rather than just duties. Use numbers and examples to demonstrate how you've met or exceeded sales targets in the past. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EWS Group
✨Know Your Stuff
Make sure you have a solid understanding of Uniware Systems' products and services. Familiarise yourself with their software, hardware, and payment solutions, as well as the competitive landscape. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially those related to software solutions. Be ready to share specific examples of how you've met or exceeded sales targets, managed accounts, and built strong customer relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the Key Account Manager role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
✨Demonstrate Your Consultative Approach
Since the role requires a consultative approach to managing accounts, be prepared to discuss how you identify customer needs and tailor solutions accordingly. Share examples of how you've successfully navigated objections and closed sales by focusing on customer service and relationship-building.