At a Glance
- Tasks: Lead product discovery and delivery for innovative EdTech solutions.
- Company: Join CRB Cunninghams, a leader in cashless catering and online payments for schools.
- Benefits: Enjoy a competitive salary, remote work flexibility, and opportunities for professional growth.
- Other info: Collaborative team environment with a strong focus on innovation and career development.
- Why this job: Shape the future of education technology while making a real impact on students' lives.
- Qualifications: Experience in product management and a passion for customer-driven solutions.
The predicted salary is between 50000 - 65000 £ per year.
CRB Cunninghams is the UK's leading provider of cashless catering, identity management, online payments, and nutritional analysis solutions, supporting more than 3,300 schools and colleges nationwide. With nearly 60 years of heritage, we employ over 100 dedicated professionals, including a national field service team delivering fast, expert support wherever it is needed. Our purpose is simple and powerful: When children eat well and enjoy lunchtimes, they are happier, healthier, and achieve more. Our strategy is to help schools deliver fully cashless dining experiences that enable anonymous free-school-meal access, streamline operations, and accelerate the provision of nutritious meals.
The Product Owner will help lead an early-stage product opportunity, working at the intersection of customer insight, commercial opportunity, and delivery reality to find product-market fit and build out a new product area that solves meaningful customer problems and creates lasting value for the business. This role is ideal for someone with strong product instincts who enjoys discovery as much as delivery, is comfortable working through uncertainty, and can balance strategic thinking with hands-on execution. The opportunity sits primarily within the operational and kitchen management space — an area of growing strategic importance to the business and one where meaningful product gaps remain. AI fluency is expected as part of modern product practice. You should be comfortable using AI tools to improve the speed and quality of your own work, and thoughtful about where AI-enabled experiences or automation could create meaningful value for customers and the business.
Key Responsibilities
- Lead discovery on a new product opportunity, identifying meaningful customer problems and unmet needs.
- Work directly with customers, users, and stakeholders to test assumptions and validate where to focus.
- Define the problem space, target users, value proposition, and success criteria for the product.
- Shape the product direction, roadmap, and prioritised backlog around the earliest valuable use case.
- Turn broad opportunities into clear outcomes, hypotheses, and testable increments.
- Make thoughtful trade-offs on scope, sequencing, and pace.
- Partner closely with design and engineering to move from concept to launch.
- Lead day-to-day product decisions through delivery, including backlog refinement and scope trade-offs.
- Define and track early signals of customer value, adoption, and traction.
- Act as the internal product lead for the opportunity, creating clarity and momentum across the business.
Key Skills & Experience
- Experience in a Product Owner, Product Manager, or similar role, ideally in software, SaaS, or digital products.
- Strong curiosity and product instinct.
- Comfortable working through ambiguity and turning it into clear next steps.
- Confident conducting customer discovery and turning insight into product decisions.
- Able to define priorities, make trade-offs, and focus on the smallest valuable thing worth building first.
- Evidence of ownership, initiative, and follow-through.
- Strong collaborator and communicator across design, engineering, commercial, and operational teams.
Desirable Experience
- Experience launching a new digital product or leading a major product expansion from an early stage.
- Experience in B2B, EdTech, payments, or operational workflow products.
- Familiarity with environments involving multiple user types, operational complexity, or regulated processes.
- Experience working on products used by schools, caterers, or public sector organisations.
- Working knowledge of or professional exposure to catering operations, kitchen management, or food service workflows.
What Success Looks Like
- A clearly defined and validated product opportunity with strong evidence of customer need and a compelling first use case.
- A focused first product direction that balances speed, learning, and long-term potential.
- Early launches that deliver real learning, clear traction signals, and a strong foundation for scaling.
Why Join CRB Cunninghams?
- Help build out a new product area in a market-leading EdTech business, with real scope to shape what gets built and how.
- Join a collaborative team with strong domain knowledge, a clear mission, and real appetite to innovate.
- Play a high-impact role with genuine scope to influence what gets built next.
Remote Product Owner: AI-Driven EdTech & SaaS in Birmingham employer: EWS Group
CRB Cunninghams is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a leader in the EdTech sector, employees have the unique opportunity to shape impactful products that enhance the educational experience for thousands of students across the UK. With a strong commitment to employee growth, a supportive culture, and the flexibility of remote work, CRB Cunninghams stands out as a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Product Owner: AI-Driven EdTech & SaaS in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the EdTech and SaaS space, especially those who work at CRB Cunninghams. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your product instincts! When you get the chance to speak with potential employers, share your thoughts on product strategies or recent trends in AI-driven solutions. This will demonstrate your passion and knowledge in the field.
✨Tip Number 3
Prepare for discovery discussions! Think about how you would approach customer validation and problem-solving for a new product. Being ready to discuss your ideas can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at CRB Cunninghams.
We think you need these skills to ace Remote Product Owner: AI-Driven EdTech & SaaS in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Owner role. Highlight your experience in product management, especially in EdTech or SaaS, and show how your skills align with our mission at CRB Cunninghams.
Show Your Curiosity:We love candidates who are curious! In your application, share examples of how you've explored customer needs or validated product ideas in the past. This will demonstrate your strong product instincts and ability to work through ambiguity.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate straightforward communication, especially when it comes to defining priorities and making trade-offs.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at CRB Cunninghams!
How to prepare for a job interview at EWS Group
✨Know Your Product Inside Out
Before the interview, dive deep into CRB Cunninghams' products and services. Understand their cashless catering solutions and how they impact schools. This knowledge will help you demonstrate your genuine interest and ability to contribute as a Product Owner.
✨Showcase Your AI Fluency
Since the role requires AI fluency, be prepared to discuss how you've used AI tools in past projects. Share specific examples of how AI has improved product outcomes or customer experiences, showing that you can leverage technology effectively.
✨Prepare for Customer Discovery Questions
Expect questions about customer discovery and validation. Think of examples where you've successfully identified customer needs and translated them into product features. Highlight your experience in conducting user interviews or surveys to back up your claims.
✨Demonstrate Collaboration Skills
As a Product Owner, you'll need to work closely with various teams. Be ready to discuss how you've collaborated with design, engineering, and commercial teams in the past. Use specific instances to illustrate your communication skills and ability to drive projects forward.
