At a Glance
- Tasks: Lead a dynamic team to create amazing guest experiences and drive sales.
- Company: Join a vibrant and growing company focused on exceptional service.
- Benefits: $19-$23 per hour plus commission, health insurance, and free waxing services!
- Other info: Exciting opportunities for personal development and team collaboration.
- Why this job: Be part of a fun environment where you can grow your career and make an impact.
- Qualifications: 2+ years of management experience, preferably in retail; strong communication skills.
The predicted salary is between 39520 - 47840 € per year.
Our Assistant Manager (ACSC) is responsible for leading our front of house team on creating an exceptional guest experience and ensuring all EWC Growth core values are consistently applied. As a member of the center leadership team, you will partner with the Center Sales Director to drive KPI's and sales through guest acquisition, retention, retail product sales, and team development. This is a full time, hourly position.
Responsibilities
- Helps with personnel management, which includes training, scheduling, and coaching associates.
- Schedules shifts and helps facilitate weekly or monthly Strut or one on one meetings.
- Reviews daily employee timesheets and submits for payroll processing.
- Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction.
- Administer check-ins and check-outs as required.
- Process guest payments, refunds, and appointment requests as required.
- Organize the Reservation Book based on Guest requests and Associate availability.
- Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing which will result in package sales.
- Helps develop and implement the store marketing program.
- Assists with inventory (retail and COGS) and reviews all inventory counts on a weekly and monthly basis.
- Helps oversee Center maintenance, including cleanliness, safety, and organization.
- Onboards and trains all new Guest Service Associates.
- Co-Leads Strut sessions with Center Manager.
- Responsible for weekly bank deposits and reconciliation of cash received.
- Ensure all areas of the Center, including storage room and desk are neat, clean and organized.
- Performs other duties as assigned.
Qualifications
- 2+ years of management experience, preferably in a retail environment; Key Holders strongly encouraged to apply.
- Knowledge of POS systems.
- Knowledge of Computerized Scheduling Systems.
- Excellent interpersonal and communication skills including written communication.
- Strong organizational skills with the ability to work in a fast-paced environment.
- Ability to operate machinery such as a copy or fax machine.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at a time.
Benefits
- $19-$23 per hour (determined based on experience) + monthly commission.
- Medical, Dental, and Vision insurance.
- 401k plan.
- Life Insurance policy.
- Paid parental leave.
- Complimentary waxing services at any of our centers!
EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.
Assistant Center Sales Manager, Plymouth in Cowfold employer: EWC Growth LLC.
As an Assistant Center Sales Manager at EWC Growth in Plymouth, you will thrive in a dynamic work environment that prioritises exceptional guest experiences and team development. With competitive hourly pay, comprehensive benefits including medical and dental insurance, and unique perks like complimentary waxing services, EWC Growth fosters a supportive culture that encourages personal and professional growth while driving sales and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Center Sales Manager, Plymouth in Cowfold
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Assistant Center Sales Manager role.
✨Tip Number 3
Show off your skills! Bring examples of your past achievements that relate to guest service and team management. Whether it's a successful marketing campaign or a time you improved customer satisfaction, having concrete examples will make you stand out.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Center Sales Manager, Plymouth in Cowfold
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about creating exceptional guest experiences and leading a team. Share specific examples of how you've done this in the past.
Tailor Your CV:Make sure your CV is tailored to the Assistant Center Sales Manager position. Highlight your management experience, especially in retail, and any relevant skills that match the job description. We love seeing how your background aligns with our core values!
Be Clear and Concise:Keep your written application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for strong communication skills, so make sure your writing reflects that!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at EWC Growth LLC.
✨Know the Company Inside Out
Before your interview, take some time to research the company and its core values. Understand their approach to guest experience and how they drive sales. This will help you align your answers with what they value most.
✨Showcase Your Leadership Skills
As an Assistant Center Sales Manager, you'll be leading a team. Be prepared to discuss your previous management experiences, focusing on how you've trained and developed staff. Use specific examples to illustrate your coaching style and success in enhancing team performance.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've had to handle difficult situations or improve customer satisfaction. Practising these responses will help you feel more confident during the interview.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. Be ready to talk about how you manage schedules, inventory, and daily operations. Share any tools or systems you've used to stay organised and efficient, as this will demonstrate your capability to thrive in a fast-paced environment.
