At a Glance
- Tasks: Lead a dynamic team to create amazing guest experiences and drive sales.
- Company: Join a vibrant and growing company focused on customer satisfaction.
- Benefits: $19-$23 per hour plus commission, medical benefits, and free waxing services!
- Other info: Exciting opportunities for career advancement in a fast-paced setting.
- Why this job: Be part of a fun environment where you can grow your leadership skills.
- Qualifications: 2+ years of management experience, preferably in retail; strong communication skills.
The predicted salary is between 19 - 23 € per hour.
Our Assistant Manager (ACSC) is responsible for leading our front of house team on creating an exceptional guest experience and ensuring all EWC Growth core values are consistently applied. As a member of the center leadership team, you will partner with the Center Sales Director to drive KPI's and sales through guest acquisition, retention, retail product sales, and team development. This is a full time, hourly position.
Responsibilities
- Helps with personnel management, which includes training, scheduling, and coaching associates.
- Schedules shifts and helps facilitate weekly or monthly Strut or one on one meetings.
- Reviews daily employee timesheets and submits for payroll processing.
- Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction.
- Administer check-ins and check-outs as required.
- Process guest payments, refunds, and appointment requests as required.
- Organize the Reservation Book based on Guest requests and Associate availability.
- Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing which will result in package sales.
- Helps develop and implement the store marketing program.
- Assists with inventory (retail and COGS) and reviews all inventory counts on a weekly and monthly basis.
- Helps oversee Center maintenance, including cleanliness, safety, and organization.
- Onboards and trains all new Guest Service Associates.
- Co-Leads Strut sessions with Center Manager.
- Responsible for weekly bank deposits and reconciliation of cash received.
- Ensure all areas of the Center, including storage room and desk are neat, clean and organized.
- Performs other duties as assigned.
Qualifications
- 2+ years of management experience, preferably in a retail environment; Key Holders strongly encouraged to apply.
- Knowledge of POS systems.
- Knowledge of Computerized Scheduling Systems.
- Excellent interpersonal and communication skills including written communication.
- Strong organizational skills with the ability to work in a fast-paced environment.
- Ability to operate machinery such as a copy or fax machine.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at a time.
Benefits
- $19-$23 per hour (determined based on experience) + monthly commission.
- Medical, Dental, and Vision insurance.
- 401k plan.
- Life Insurance policy.
- Paid parental leave.
- Complimentary waxing services at any of our centers!
EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.
Assistant Center Sales Manager, Plymouth employer: EWC Growth LLC.
As an Assistant Center Sales Manager at EWC Growth in Plymouth, you will thrive in a dynamic work environment that prioritises exceptional guest experiences and team development. With competitive hourly pay, comprehensive benefits including medical and dental insurance, and unique perks like complimentary waxing services, EWC Growth fosters a supportive culture that encourages personal and professional growth while driving sales and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Center Sales Manager, Plymouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Assistant Center Sales Manager role.
✨Tip Number 3
Show off your skills! Bring examples of your past achievements, especially those related to sales and team management. Use specific numbers or outcomes to demonstrate how you've made a difference in previous roles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Center Sales Manager, Plymouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about creating exceptional guest experiences and leading a team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in management and customer service. We love seeing how your skills align with our core values and responsibilities!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at EWC Growth LLC.
✨Know the Company Inside Out
Before your interview, take some time to research the company and its core values. Understand their mission and how they create exceptional guest experiences. This will help you align your answers with what they value most.
✨Showcase Your Leadership Skills
As an Assistant Center Sales Manager, you'll be leading a team. Be prepared to share specific examples of how you've successfully managed teams in the past. Highlight your experience in training, scheduling, and coaching associates to demonstrate your capability.
✨Prepare for Role-Specific Questions
Expect questions related to customer service delivery and sales strategies. Think about how you would educate guests on benefits like Wax Passes and how you can drive KPI's. Practising these scenarios will give you confidence during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, the store marketing program, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
