At a Glance
- Tasks: Lead a dynamic team to create amazing guest experiences and drive sales.
- Company: Join a vibrant team at EWC, where growth and collaboration thrive.
- Benefits: $19-$23 per hour plus commission, health insurance, and free waxing services!
- Other info: Exciting opportunities for career growth and personal development await you!
- Why this job: Make a real impact while developing your leadership skills in a fun environment.
- Qualifications: 2+ years of management experience, strong communication, and organisational skills.
The predicted salary is between 19 - 23 £ per hour.
Our Assistant Manager (ACSC) is responsible for leading our front of house team on creating an exceptional guest experience and ensuring all EWC Growth core values are consistently applied. As a member of the center leadership team, you will partner with the Center Sales Director to drive KPI's and sales through guest acquisition, retention, retail product sales, and team development. This is a full time, hourly position.
Responsibilities
- Helps with personnel management, which includes training, scheduling, and coaching associates.
- Schedules shifts and helps facilitate weekly or monthly Strut or one on one meetings.
- Reviews daily employee timesheets and submits for payroll processing.
- Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction.
- Administer check-ins and check-outs as required.
- Process guest payments, refunds, and appointment requests as required.
- Organize the Reservation Book based on Guest requests and Associate availability.
- Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing which will result in package sales.
- Helps develop and implement the store marketing program.
- Assists with inventory (retail and COGS) and reviews all inventory counts on a weekly and monthly basis.
- Helps oversee Center maintenance, including cleanliness, safety, and organization.
- Onboards and trains all new Guest Service Associates.
- Co-Leads Strut sessions with Center Manager.
- Responsible for weekly bank deposits and reconciliation of cash received.
- Ensure all areas of the Center, including storage room and desk are neat, clean and organized.
- Performs other duties as assigned.
Qualifications
- 2+ years of management experience, preferably in a retail environment; Key Holders strongly encouraged to apply.
- Knowledge of POS systems.
- Knowledge of Computerized Scheduling Systems.
- Excellent interpersonal and communication skills including written communication.
- Strong organizational skills with the ability to work in a fast-paced environment.
- Ability to operate machinery such as a copy or fax machine.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at a time.
Benefits
- $19-$23 per hour (determined based on experience) + monthly commission.
- Medical, Dental, and Vision insurance.
- 401k plan.
- Life Insurance policy.
- Paid parental leave.
- Complimentary waxing services at any of our centers!
EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.
Assistant Center Sales Manager, Bridgewater employer: EWC Growth LLC.
Contact Detail:
EWC Growth LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Center Sales Manager, Bridgewater
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Assistant Center Sales Manager role.
✨Tip Number 3
Show off your skills! Bring examples of how you've successfully managed teams or improved customer satisfaction in previous roles. This will give you a chance to demonstrate your value and how you can contribute to the centre's success.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This keeps you fresh in their minds and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Center Sales Manager, Bridgewater
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick.
Tailor Your Application: Make sure to customise your application for the Assistant Center Sales Manager role. Highlight your relevant experience in management and customer service, and connect it to our core values. This shows us you’re serious about joining our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know exactly why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at EWC Growth LLC.
✨Know the Company Inside Out
Before your interview, take some time to research the company and its core values. Understand what EWC Growth stands for and how they prioritise guest experience. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Management Skills
Since the role requires management experience, be ready to discuss specific examples from your past. Talk about how you've successfully trained and coached team members, handled scheduling, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Role-Specific Questions
Expect questions related to sales, guest acquisition, and retention strategies. Think about how you would educate guests on benefits like Wax Passes and how you can drive retail product sales. Prepare some ideas or strategies you could implement if hired.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team culture, growth opportunities, or how success is measured in the role. It shows that you're engaged and thinking about your future with the company.