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- Tasks: Set up and support business networks, PCs, and servers both remotely and on-site.
- Company: A driven and successful company that values its staff.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Great long-term role with a focus on teamwork and learning.
- Why this job: Join a fun team and make a real difference in IT support.
- Qualifications: Previous IT experience and strong communication skills required.
The predicted salary is between 36000 - 36000 £ per year.
My client is a driven and successful company, and they are looking for an IT Support Engineer to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and has a good sense of humour.
Responsibilities:
- Setting up and supporting small and medium business networks
- Supporting PCs and servers remotely and on-site (Win7/8)
- Installing business computer systems
- Office 365 maintenance and installation
- Microsoft Exchange 2007/2010/2013/2016
- Setting up email accounts and website hosting (Linux and Windows)
- Managing WHM web servers and DNS
- Administration of IP Phone systems (via web-based interface)
- Supporting customer applications
Attributes:
- Team player
- Keen to learn
- Confident communicating over the phone
IT Support Engineer in Norfolk employer: EW Recruitment Limited
Contact Detail:
EW Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Norfolk
✨Tip Number 1
Network like a pro! Get out there and connect with people in the IT industry. Attend local meetups, tech events, or even online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a knack for troubleshooting or setting up networks, consider creating a portfolio or a blog to showcase your projects. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Don’t just apply – engage! When you find a job that excites you, reach out to the hiring manager or someone in the team via LinkedIn. A friendly message expressing your interest can make a huge difference and shows you’re genuinely keen on the role.
✨Tip Number 4
Keep it light and fun! During interviews, let your personality shine through. Remember, they’re looking for a team player with a good sense of humour. So, don’t be afraid to share a laugh or two while discussing your experience!
We think you need these skills to ace IT Support Engineer in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your relevant experience, especially in supporting networks and systems like Office 365 and Microsoft Exchange. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to show off your personality! Let us know why you're excited about this role and how you can contribute to our team. A bit of humour goes a long way, so don’t be afraid to let your character shine through.
Showcase Your Technical Skills: Be specific about your technical skills in your application. Mention any experience with Windows, Linux, or IP Phone systems. We love seeing candidates who are confident in their abilities and ready to tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at EW Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the systems mentioned in the job description like Office 365 and Microsoft Exchange. Be ready to discuss your previous experiences with these technologies and how you've solved problems in the past.
✨Show Off Your People Skills
Since building rapport with clients is key, think of examples where you've successfully communicated with customers or team members. Practice explaining complex IT concepts in simple terms, as this will demonstrate your ability to connect with non-technical users.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific IT support scenarios. Think about common issues you've faced and how you resolved them. This will show your problem-solving skills and your process-oriented mindset.
✨Bring Your Sense of Humour
The company values a good sense of humour, so don’t be afraid to let your personality shine through. Share light-hearted anecdotes from your previous roles that highlight your teamwork and adaptability, making sure to keep it professional.