At a Glance
- Tasks: Support and set up networks for small and medium businesses, both remotely and on-site.
- Company: A successful company dedicated to investing in their staff's growth.
- Benefits: Long-term role with opportunities for professional development and training.
- Other info: Great environment for career advancement and skill enhancement.
- Why this job: Join a dynamic team and make a real difference in IT support.
- Qualifications: Previous IT experience and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
My client is a driven and successful company, and they are looking for an IT Support Engineer to join their team. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role.
- Setting up and supporting small and medium business networks
- Supporting PCs and servers remotely and on-site (Win7/8)
- Installing business computer systems
- Office 365 maintenance and installation
- Microsoft Exchange 2007/2010/2013/2016
- Setting up email accounts and website hosting (Linux and Windows)
- Managing WHM web servers and DNS
- Administration of IP Phone systems (via web-based interface)
- Confident communicating over the phone
Locations
Senior Technical Support Engineer - Network in Norfolk, Norwich employer: EW Recruitment Limited
As a Senior Technical Support Engineer at our dynamic company, you will thrive in a supportive environment that prioritises employee development and long-term career growth. Our collaborative work culture fosters innovation and teamwork, while our commitment to investing in your skills ensures you are well-equipped to tackle the challenges of supporting diverse business networks. Located in a vibrant area, we offer unique advantages such as flexible working arrangements and access to cutting-edge technology, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Support Engineer - Network in Norfolk, Norwich
✨Tip Number 1
Network like a pro! Attend industry meetups or online webinars to connect with other IT professionals. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous IT projects, especially those involving network setups and support. This will give potential employers a clear idea of what you can bring to their team.
✨Tip Number 3
Practice makes perfect! Prepare for technical interviews by brushing up on common troubleshooting scenarios and network configurations. We recommend doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, applying directly shows your enthusiasm and commitment to joining the team. Don’t miss out!
We think you need these skills to ace Senior Technical Support Engineer - Network in Norfolk, Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in IT support, especially with networks and systems mentioned in the job description. We want to see how your background aligns with what we're looking for!
Show Off Your Skills:When writing your application, don’t forget to showcase your technical skills, especially with Office 365, Microsoft Exchange, and network management. We love seeing candidates who can demonstrate their expertise!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your experience and qualifications without any fluff. It helps us get to know you better!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at EW Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around network setups and support for PCs and servers. Be ready to discuss your experience with Office 365, Microsoft Exchange, and any relevant Linux or Windows systems you've worked with.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Think about times when you resolved a tricky problem for a client or improved a network setup. This will demonstrate your hands-on experience and ability to think on your feet.
✨Practice Your Communication Skills
Since the role involves communicating over the phone, practice explaining technical concepts in simple terms. You might be asked to walk the interviewer through a troubleshooting process, so clarity and confidence are key!
✨Research the Company Culture
Get to know the company’s values and culture. They’re looking for someone who fits well within their team, so understanding their mission and how they invest in their staff can help you align your answers with what they value.
