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- Tasks: Set up and support business networks, PCs, and servers both remotely and on-site.
- Company: A driven and successful company that values its staff and fosters growth.
- Benefits: Competitive salary, supportive environment, and opportunities for professional development.
- Other info: Great long-term role with a focus on teamwork and learning.
- Why this job: Join a fun team and make a real difference in IT support.
- Qualifications: Previous IT experience and a passion for helping others.
The predicted salary is between 36000 - 36000 £ per year.
My client is a driven and successful company, and they are looking for an IT Support Engineer to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and has a good sense of humour.
Responsibilities:
- Setting up and supporting small and medium business networks
- Supporting PCs and servers remotely and on-site (Win7/8)
- Installing business computer systems
- Office 365 maintenance and installation
- Microsoft Exchange 2007/2010/2013/2016
- Setting up email accounts and website hosting (Linux and Windows)
- Managing WHM web servers and DNS
- Administration of IP Phone systems (via web-based interface)
- Supporting customer applications
Attributes:
- Team player
- Keen to learn
- Confident communicating over the phone
IT Support Engineer employer: EW Recruitment Limited
Contact Detail:
EW Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of projects or a GitHub account, make sure to share it during interviews. It’s a great way to demonstrate your expertise and passion for IT support.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common IT scenarios and how you’d handle them. Being process-oriented means you should be ready to explain your thought process clearly.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you. Plus, it shows you’re genuinely interested in joining our team and makes it easier for us to find your application.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT experience and skills. We want to see how your background aligns with the role of an IT Support Engineer, so don’t be shy about showcasing your expertise in areas like Office 365 or Microsoft Exchange.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. We love a good sense of humour, so feel free to let your personality show while keeping it professional.
Showcase Your Problem-Solving Skills: In your application, highlight specific examples where you've successfully resolved IT issues. We’re looking for someone who can think on their feet and build rapport with clients, so share those stories that demonstrate your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at EW Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the systems mentioned in the job description like Office 365, Microsoft Exchange, and Linux. Be ready to discuss your previous experiences with these technologies and how you've solved problems in the past.
✨Show Off Your People Skills
Since building rapport with clients is key, think of examples where you've successfully communicated with customers or team members. Prepare to share stories that highlight your ability to connect with others and resolve issues effectively.
✨Demonstrate Your Process Orientation
The company values a process-oriented approach, so be prepared to talk about how you manage tasks and follow procedures. Bring examples of how you've implemented processes in your previous roles to improve efficiency or service delivery.
✨Bring Your Sense of Humour
A good sense of humour can go a long way in an interview! Don’t be afraid to let your personality shine through. Share light-hearted anecdotes from your work experience that show you can handle stress while keeping the atmosphere positive.