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- Tasks: Set up and support business networks, PCs, and servers while managing customer applications.
- Company: A successful company that values investment in staff and teamwork.
- Benefits: Competitive salary up to £36k, supportive environment, and opportunities for growth.
- Other info: Great long-term role with a focus on learning and development.
- Why this job: Join a fun team and make a real difference in IT support.
- Qualifications: Previous IT experience and strong communication skills required.
The predicted salary is between 36000 - 36000 £ per year.
Salary: up to £36k
Location: Cambridge
My client is a driven and successful company, and they are looking for an IT Support Engineer to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and has a good sense of humour.
Responsibilities:
- Setting up and supporting small and medium business networks
- Supporting PCs and servers remotely and on-site (Win7/8)
- Installing business computer systems
- Office 365 maintenance and installation
- Microsoft Exchange 2007/2010/2013/2016
- Setting up email accounts and website hosting (Linux and Windows)
- Managing WHM web servers and DNS
- Administration of IP Phone systems (via web-based interface)
- Supporting customer applications
Attributes:
- Team player
- Keen to learn
- Confident communicating over the phone
IT Support Engineer in Cambridge employer: EW Recruitment Limited
Contact Detail:
EW Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Cambridge
✨Tip Number 1
Network like a pro! Get out there and connect with people in the IT industry. Attend local meetups, tech events, or even online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of projects or a GitHub account, make sure to highlight them during interviews. It’s a great way to demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Practice makes perfect! Before your interview, run through common IT support scenarios and how you’d handle them. This will help you feel more confident and ready to impress the hiring team with your knowledge.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals like you. Plus, it’s a straightforward way to get your application noticed by the right people.
We think you need these skills to ace IT Support Engineer in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your relevant experience, especially in supporting networks and systems. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're excited about joining our team. A bit of humour can go a long way, so don’t be afraid to let your character show!
Showcase Your Technical Skills: Be specific about your technical skills in your application. Mention your experience with Office 365, Microsoft Exchange, and any other relevant technologies. We love seeing candidates who are confident in their abilities!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at EW Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the systems mentioned in the job description like Office 365 and Microsoft Exchange. Be ready to discuss your previous experiences with these technologies and how you've solved problems in the past.
✨Show Off Your People Skills
Since building rapport with clients is key, think of examples where you've successfully communicated with customers or team members. Practice explaining complex IT concepts in simple terms, as this will demonstrate your ability to connect with non-technical users.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific IT support scenarios. Think about times you've resolved issues under pressure and be ready to walk through your thought process. This shows your problem-solving skills and how you approach challenges.
✨Bring Your Sense of Humour
The company values a good sense of humour, so don’t be afraid to let your personality shine through. Share light-hearted anecdotes from your work experience that highlight your teamwork and adaptability, making sure to keep it professional.