At a Glance
- Tasks: Lead the delivery of a new automotive aftersales programme and manage key stakeholder relationships.
- Company: Join EVWAVE UK, a dynamic player in the automotive accessories market.
- Benefits: Competitive salary, performance bonus, travel allowance, and opportunities for growth.
- Other info: Fast-paced environment with entrepreneurial spirit and excellent career advancement potential.
- Why this job: Be at the forefront of an exciting new programme and make a real impact in the automotive industry.
- Qualifications: 6-8 years in the automotive sector with strong project management and stakeholder relationship skills.
The predicted salary is between 55000 - 55000 £ per year.
Company: EVWAVE UK
Location: Cambridge / London corridor, with UK travel as required
Salary: £55,000 base, plus performance bonus and travel allowance
Reports to: EVWAVE UK Directors
About EVWAVE UK
EVWAVE UK is launching a new automotive aftersales accessories and merchandise programme for the UK market, supporting major Chinese automotive brands as they scale their dealer network and customer base. The business will provide a complete programme covering product selection, UK partner management, dealer support, logistics coordination, client servicing and operational delivery.
The Role
We are looking for a Senior Aftersales Programme Manager to lead the day-to-day delivery of EVWAVE UK’s first major client programme. This person will act as the operational point of contact between the UK client, EVWAVE China, UK dealers, logistics partners and suppliers. This is a hands-on role for someone commercially aware, highly organised and independently minded. The successful candidate will be able to drive delivery autonomously, manage multiple workstreams, solve problems quickly and represent EVWAVE credibly with automotive stakeholders.
Key Responsibilities
- Act as the day-to-day UK point of contact for the EV client and relevant UK stakeholders.
- Build trusted relationships with client teams, dealers, suppliers, logistics partners and installation/service partners.
- Coordinate the launch and ongoing delivery of the UK accessories and merchandise programme.
- Work with EVWAVE China on product sourcing, samples, pricing, ordering, availability and lead times.
- Support the development of product ranges that reflect UK dealer needs, customer expectations and brand positioning.
- Track programme performance, including revenue, margin, order volume, stock movement, delivery timelines and customer/dealer issues.
- Support pricing, reporting and escalating key commercial decisions to the directors.
- Coordinate logistics, fulfilment, replenishment, returns, replacements and issue resolution with UK partners.
- Build and maintain a UK partner network across accessories, protection film, installation, detailing, dealer support and fulfilment.
- Create practical processes for order tracking, client updates, partner communication, dealer feedback and service issue management.
Experience Required
- At least 6-8 years’ experience in the automotive sector, ideally in aftersales, accessories, parts, dealer programmes, OEM account management, distribution, service operations or commercial programme management.
- Strong understanding of UK dealer networks and what dealers need operationally and commercially.
- Experience managing client or stakeholder relationships in a commercially focused environment.
- Good project/programme management skills, with the ability to organise multiple moving parts and maintain momentum.
- Commercial awareness, including experience with revenue, margin, pricing, reporting, budgets or P&L tracking.
- Experience working with suppliers, logistics partners, fulfilment providers or international teams would be valuable.
- Confidence communicating with senior stakeholders, while also being willing to get into operational detail.
The Candidate
- Independent, proactive and comfortable driving work without constant direction.
- Commercially minded, practical and delivery-focused.
- Credible with clients, dealers, suppliers and senior stakeholders.
- Highly organised, calm under pressure and strong at solving problems quickly.
- Comfortable working in a fast-moving, entrepreneurial environment where processes are still being built.
Senior Aftersales Programme Manager employer: EVWAVE
At EVWAVE UK, we pride ourselves on being an exceptional employer that fosters a dynamic and entrepreneurial work culture. Located along the Cambridge/London corridor, our team enjoys competitive salaries, performance bonuses, and travel allowances, alongside ample opportunities for professional growth within the rapidly evolving automotive sector. Join us to be part of a pioneering initiative that supports major Chinese automotive brands while building meaningful relationships across the UK dealer network.
