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- Tasks: Lead the final mile delivery performance and engage with couriers to enhance service.
- Company: Join Evri, a dynamic company focused on people, planet, and community.
- Benefits: Enjoy flexible working options and a supportive team culture.
- Why this job: Be part of a growing team that values innovation and customer satisfaction.
- Qualifications: No specific qualifications required; just a passion for delivering great service.
- Other info: This role is perfect for those who thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a Community Delivery Manager to join our evolving team. We are always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day.
The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the engagement of self-employed and SE+ couriers. This role drives continuous performance through successful capacity management and round coverage.
With fantastic growth and success over past years, it’s time to shape our future. At Evri we are all about our people, our planet and our communities. Our refreshed values are important to us; Do the right Thing, Celebrate Cost Leadership, Be Dynamic and Deliver for Customers. Our Evri people are what set us apart. We are looking for individuals to come and join the Evri family that share our passion and drive to delight our Customers.
You will be accountable for:
- Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey.
Community Delivery Manager employer: Evri Careers
Contact Detail:
Evri Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Delivery Manager
✨Tip Number 1
Familiarise yourself with the latest trends in last-mile delivery and logistics. Understanding the challenges and innovations in this space will help you engage in meaningful conversations during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the logistics and delivery sector. Attend industry events or join relevant online forums to connect with people who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your experience with performance management and capacity planning. Be ready to share specific examples of how you've successfully improved service delivery or managed teams, as these skills are crucial for the Community Delivery Manager role.
✨Tip Number 4
Showcase your alignment with our values during the interview process. Think about how you can demonstrate that you 'Do the Right Thing', 'Celebrate Cost Leadership', and 'Be Dynamic' in your previous roles, as cultural fit is just as important as skills.
We think you need these skills to ace Community Delivery Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Community Delivery Manager. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect your relevant experience in logistics, customer service, and team management. Use specific examples that demonstrate your ability to drive performance and improve service delivery.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with Evri's refreshed values and provide examples of how you've successfully managed teams or improved processes in previous roles.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Evri Careers
✨Understand the Role
Make sure you have a clear understanding of what a Community Delivery Manager does. Familiarise yourself with the final mile delivery process and how it impacts customer satisfaction. This will help you articulate your thoughts during the interview.
✨Showcase Your People Skills
Since this role involves engaging with self-employed couriers, highlight your experience in managing teams or working with diverse groups. Be ready to discuss how you motivate and support others to achieve performance goals.
✨Emphasise Continuous Improvement
Prepare examples of how you've driven service improvements in previous roles. Discuss specific metrics or reports you've used to identify areas for enhancement, as this aligns with the company's focus on continuous performance.
✨Align with Company Values
Familiarise yourself with Evri's values: Do the Right Thing, Celebrate Cost Leadership, Be Dynamic, and Deliver for Customers. Think of ways you can demonstrate these values through your past experiences and how they resonate with your personal work ethic.
