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- Tasks: Support the HR team with administration and customer service tasks.
- Company: Leading company in Suffolk with a strong focus on teamwork.
- Benefits: Attractive salary, full training, and a supportive work environment.
- Other info: Full-time, permanent position with opportunities for growth.
- Why this job: Join a successful team and enhance your skills in a dynamic role.
- Qualifications: Strong customer service background and excellent communication skills.
A leading company based in the Suffolk area is seeking to appoint a Customer Support Administrator to join their business. The position will be administration focused, supporting the existing HR team.
Responsibilities of the Administrator will include:
- Answering internal telephone calls
- Responding to requests internally
- Following up on staff enquiries
- Working to quality standards
- Processing orders
- Delivering excellent levels of customer service, on the telephone
- Computer literate and confident using various IT systems - Excel and Word
- Attention to detail and solution driven
- Generating invoices and company correspondence
- Dealing with supplier invoices
- Ad hoc hotel and travel bookings supporting directors within the business
Candidates should have a strong customer service background, excellent communication skills and be well presented. Applicants should be confident communicating in a customer focused environment and possess good organisation and administration skills. This is a great opportunity to join an established team as part of a highly successful organisation. The role is full time, permanent and offers an attractive salary based on experience within a similar role. However, the key to this role is finding the right individual so if you have a background in customer service within a fast paced business and feel this is the role for you - please do apply. Full system and company training will be given.
Business Support Administrator in Thetford employer: EVP Recruitment Ltd
Contact Detail:
EVP Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator in Thetford
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Business Support Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to shine when discussing your customer service experience and how it relates to the role. Confidence is key!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Make sure your application stands out by tailoring it to highlight your relevant skills and experiences. Let’s get you that job!
We think you need these skills to ace Business Support Administrator in Thetford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and administration skills. We want to see how your background aligns with the responsibilities mentioned in the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Business Support Administrator role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Show Off Your IT Skills: Since the role requires confidence in using IT systems like Excel and Word, make sure to mention any relevant experience you have with these tools. If you've done any specific tasks that demonstrate your proficiency, we want to hear about them!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at EVP Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Business Support Administrator. Familiarise yourself with the responsibilities listed in the job description, like handling internal calls and processing orders. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
Since this role is all about customer support, be ready to share examples from your past experiences where you delivered excellent customer service. Think of specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your capability in a customer-focused environment.
✨Brush Up on IT Skills
As the job requires proficiency in Excel and Word, it’s a good idea to review these applications before your interview. Be prepared to discuss how you've used these tools in previous roles, whether it's generating invoices or managing data. Showing your comfort with technology can set you apart.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or what a typical day looks like for a Business Support Administrator. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.