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- Tasks: As a Service Engineer, you'll maintain and repair company products across Scotland while providing technical support.
- Company: Join a dynamic team focused on building management systems and customer satisfaction.
- Benefits: Enjoy remote work options, overtime pay, and comprehensive on-the-job training.
- Why this job: This role offers hands-on experience, problem-solving opportunities, and a chance to make a real impact.
- Qualifications: Ideal candidates have a background in building services, relevant qualifications, and a passion for customer service.
- Other info: Expect some overnight stays and flexibility in your work schedule.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
As a experienced Service Engineer reporting to the Service Manager, you’ll undertake preventative maintenance, servicing and repair for all types of company products and commissioning across Scotland. Covering a wide range of applications and in addition to supporting the customers, you will be providing technical support over the telephone. Tasked with providing product improvement and new sales opportunity feedback, you’ll need to communicate effectively with your colleagues in field service planning, commercial and engineering departments.\\n\\nYou will need to have experience of working with building management systems (in particular control systems) construction sites and a flexible can-do approach.\\n\\nOther accountabilities as Service Engineer will include:\\n\\n* Dealing confidently and professionally with customers on-site\\n\\n* Reporting accurately on all service visits, with accountability for component stock\\n\\n*Accounting accurately PPM schedules\\n\\n*Installation and commissioning of company products\\n\\n*Supporting customers on products and usage\\n\\n*Working on a variety of different construction sites\\n\\n*Knowledge of Electrical and Mechanical contracting\\n\\n*Managing own van stock\\n\\n*Experience of building management control systems from a variety of services, this could be from HVAC products, lighting, power generators, heating/ventilation units to name a few.\\n\\nThe ideal candidate will have a hands on background from the building services sector and be time served within this field.
You will ideally have a relevant Mechanical or Electrical qualification and a recognised HVAC qualification is desirable. Your experience could have potentially come from a variety of industries, electrical installations, commissioning of building services or the integration of HVAC products. This role is about finding the right individual who has a mindset to be motivated to deliver excellent customer service with a problem solving attitude.
A strong all-round communicator, self-motivated and able to both work alone and as one of a team, you will also have a full valid driving licence.\\n\\nPlease be aware this role covers clients within Scotland so the ideal candidate could be located within a commutable distance from anywhere in the Edinburgh, Glasgow, Dundee or Aberdeen area to name a few locations. The role may include some over night stays to cover the UK client base, covering annual leave or a potential large scale project. Over time and over night payment expenses are on top of salary listed with one day working from home each week (normally Friday)\\n\\nThe client will provide full, on-the-job product training.\\n\\nThe salary is based on the experience of the candidate so please get in touch to discuss your skill-set in more detail
Service Engineer employer: EVP Recruitment Ltd
Contact Detail:
EVP Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with building management systems and HVAC products during any conversations or interviews. This will show that you have the practical knowledge needed for the role.
✨Tip Number 2
Demonstrate your problem-solving attitude by preparing examples of past challenges you've faced in similar roles. Be ready to discuss how you approached these situations and the outcomes.
✨Tip Number 3
Since communication is key in this role, practice articulating technical concepts clearly and confidently. This will help you convey your expertise effectively to both customers and colleagues.
✨Tip Number 4
Familiarize yourself with the specific products and services offered by our company. Showing that you’ve done your homework can set you apart and demonstrate your genuine interest in the position.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in building management systems, electrical and mechanical contracting, and customer service. Use specific examples that demonstrate your hands-on background in the building services sector.
Craft a Strong Cover Letter: In your cover letter, express your motivation for the role and how your problem-solving attitude aligns with the company's needs. Mention your flexibility and willingness to travel, as well as your ability to work both independently and as part of a team.
Highlight Technical Skills: Clearly outline your technical qualifications, including any relevant Mechanical or Electrical certifications and HVAC qualifications. Emphasize your experience with various control systems and products, as this is crucial for the role.
Showcase Communication Skills: Since effective communication is key in this role, provide examples of how you've successfully interacted with customers and colleagues in previous positions. This could include instances where you provided technical support or collaborated on projects.
How to prepare for a job interview at EVP Recruitment Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with building management systems and control systems. Highlight specific projects where you've successfully installed or commissioned products, as well as any relevant qualifications you hold.
✨Demonstrate Customer Service Skills
Since the role involves dealing with customers on-site, share examples of how you've handled customer interactions in the past. Emphasize your ability to communicate effectively and resolve issues promptly.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of situations where you've encountered technical challenges and how you approached them. This will show your proactive mindset and ability to deliver solutions.
✨Discuss Flexibility and Teamwork
The job requires a flexible approach and the ability to work both independently and as part of a team. Be ready to talk about your experiences in different construction environments and how you adapt to varying team dynamics.
