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- Tasks: Support the HR team with administration and customer service tasks.
- Company: Leading company in Suffolk with a strong reputation.
- Benefits: Attractive salary, full training, and a supportive team environment.
- Other info: Full-time, permanent role with opportunities for growth.
- Why this job: Join a successful organisation and enhance your customer service skills.
- Qualifications: Strong customer service background and excellent communication skills.
The predicted salary is between 25000 - 32000 £ per year.
A leading company based in the Suffolk area is seeking to appoint a Customer Support Administrator to join their business. The position will be administration focused, supporting the existing HR team.
Responsibilities of the Administrator will include:
- Answering internal telephone calls
- Responding to requests internally
- Following up on staff enquiries
- Working to quality standards
- Processing orders
- Delivering excellent levels of customer service, on the telephone
- Generating invoices and company correspondence
- Dealing with supplier invoices
- Ad hoc hotel and travel bookings supporting directors within the business
Candidates should have a strong customer service background, excellent communication skills and be well presented. Applicants should be confident communicating in a customer focused environment and possess good organisation and administration skills.
This is a great opportunity to join an established team as part of a highly successful organisation. The role is full time, permanent and offers an attractive salary based on experience within a similar role. However, the key to this role is finding the right individual so if you have a background in customer service within a fast paced business and feel this is the role for you - please do apply. Full system and company training will be given.
Business Support Administrator employer: EVP Recruitment Ltd
Contact Detail:
EVP Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Business Support Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to shine when discussing your customer service experience and how it relates to the role. Confidence is key!
✨Tip Number 3
Show off your skills! If you have experience with Excel and Word, be ready to demonstrate your proficiency. Maybe even bring along a portfolio of your work or examples of how you've used these tools effectively in past roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and administration skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your communication skills and attention to detail, as these are key for this role.
Showcase Your IT Skills: Since the role requires confidence in using IT systems like Excel and Word, make sure to mention any relevant experience you have. We love candidates who can hit the ground running with tech!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at EVP Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Business Support Administrator. Familiarise yourself with tasks like processing orders and generating invoices. This will help you speak confidently about how your skills align with the role.
✨Show Off Your Customer Service Skills
Since this role is all about customer support, be ready to share specific examples of how you've delivered excellent customer service in the past. Think of situations where you resolved issues or went above and beyond for a customer.
✨Brush Up on IT Skills
As the job requires proficiency in Excel and Word, it’s a good idea to review these applications before your interview. Be prepared to discuss how you've used these tools in previous roles, especially in relation to administration tasks.
✨Be Organised and Presentable
First impressions matter! Dress smartly and arrive on time. Also, bring along any necessary documents, like your CV and references, neatly organised. This shows that you’re detail-oriented and take the opportunity seriously.