At a Glance
- Tasks: Support the HR team with administration and customer service tasks.
- Company: Leading company in Suffolk with a strong reputation.
- Benefits: Attractive salary, full training, and a supportive team environment.
- Other info: Full-time, permanent role with opportunities for growth.
- Why this job: Join a successful organisation and enhance your customer service skills.
- Qualifications: Strong customer service background and excellent communication skills.
The predicted salary is between 25000 - 32000 £ per year.
A leading company based in the Suffolk area is seeking to appoint a Customer Support Administrator to join their business. The position will be administration focused, supporting the existing HR team.
Responsibilities of the Administrator will include:
- Answering internal telephone calls
- Responding to requests internally
- Following up on staff enquiries
- Working to quality standards
- Processing orders
- Delivering excellent levels of customer service, on the telephone
- Generating invoices and company correspondence
- Dealing with supplier invoices
- Ad hoc hotel and travel bookings supporting directors within the business
Candidates should have a strong customer service background, excellent communication skills and be well presented. Applicants should be confident communicating in a customer focused environment and possess good organisation and administration skills.
This is a great opportunity to join an established team as part of a highly successful organisation. The role is full time, permanent and offers an attractive salary based on experience within a similar role. However, the key to this role is finding the right individual so if you have a background in customer service within a fast paced business and feel this is the role for you - please do apply. Full system and company training will be given.
Business Support Administrator employer: EVP Recruitment Ltd
Join a leading company in the Suffolk area as a Business Support Administrator, where you will be part of a dynamic and supportive team dedicated to delivering exceptional customer service. With a strong emphasis on employee growth, this organisation offers comprehensive training and development opportunities, ensuring you thrive in your role. Enjoy a collaborative work culture that values attention to detail and solution-driven approaches, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills. Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will make a huge difference in interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and administration skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you've delivered excellent customer service in the past.
Show Off Your IT Skills:Since the role requires confidence in using IT systems like Excel and Word, make sure to mention any relevant experience you have. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at EVP Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Business Support Administrator. Familiarise yourself with the responsibilities listed in the job description, like handling internal calls and processing orders. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Customer Service Skills
Since this role is all about customer support, be ready to share examples from your past experiences where you delivered excellent service. Think of specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to thrive in a fast-paced environment.
✨Brush Up on Your IT Skills
As the job requires proficiency in Excel and Word, it’s a good idea to review these applications before your interview. Be prepared to discuss how you've used them in previous roles, whether it's generating invoices or managing data. Showing your tech-savviness can set you apart from other candidates.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or the HR team you'll be supporting. This shows that you're not just interested in the job, but also in how you can fit into their team. Plus, it gives you a chance to assess if this is the right place for you!
