Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and optimise risk operations for a fast-growing fintech company.
- Company: Dynamic fintech company revolutionising payment solutions.
- Benefits: Competitive salary, growth opportunities, and a chance to shape the future of payments.
- Why this job: Make a real impact in a rapidly evolving industry while leading innovative risk strategies.
- Qualifications: 3+ years in risk or payments, strong leadership, and analytical skills.
- Other info: Join a fast-paced environment with excellent career development potential.
The predicted salary is between 80000 - 100000 £ per year.
About the Client
Our client is a fast-growing fintech company providing an all-in-one payment platform, including card payments and acquiring solutions. The company operates at scale and is focused on building robust, efficient, and secure financial infrastructure for global merchants.
Role Overview
The Head of Risk Operations will play a critical leadership role, working closely with the COO to build, optimize, and scale Fraud & Risk operations. This person will be responsible for driving operational excellence, setting and managing KPIs, leading cross-functional teams, and delivering key strategic projects across the risk domain.
Key Responsibilities
- Own and manage end-to-end risk operations across onboarding, monitoring, and reviews
- Oversee KYC/KYB processes, including high-risk merchant due diligence
- Oversee transaction monitoring, fraud prevention, and key risk metrics
- Manage chargeback and dispute processes in line with card scheme requirements
- Translate risk appetite into operational rules, policies, and procedures
- Build and scale efficient risk processes, including automation and workflows
- Define and track KPIs and SLAs for risk operations teams
- Collaborate with Compliance, Product, Sales, and external partners (banks, card schemes)
- Lead and develop risk operations team
Requirements
- 3+ years of experience in risk, payments, or fintech, preferably within card acquiring or EMI environments
- Strong hands-on experience with merchant risk, KYC/KYB, and transaction monitoring
- Solid understanding of fraud prevention, chargebacks, and card scheme requirements (Visa/Mastercard)
- Experience working with high-risk industries (e.g. gambling, adult, crypto, FX) is a strong advantage
- Proven track record of building and scaling operational processes in a fast-growing environment
- Experience implementing automation, workflows, and risk tools/systems
- Strong analytical mindset with the ability to work with risk metrics, KPIs, and performance data
- Experience managing and leading teams, including scaling and restructuring
- Good understanding of regulatory and compliance frameworks in payments/fintech
- Ability to balance risk control with commercial objectives
- Strong communication and stakeholder management skills
- Structured, detail-oriented, and able to operate in a fast-paced environment
Key Soft Skills
- Strong leadership and ownership mindset
- Excellent communication and stakeholder management skills
- Strategic thinking combined with hands-on execution
- Problem-solving and decision-making abilities
- Ability to thrive in a fast-paced, high-growth environment
If you are excited about shaping risk operations at scale and want to make a real impact in a rapidly growing fintech company, we would love to hear from you.
Head of Risk Operations - Payments (Card Acquiring) employer: Evotym
Contact Detail:
Evotym Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Risk Operations - Payments (Card Acquiring)
✨Network Like a Pro
Get out there and connect with people in the fintech space! Attend industry events, join relevant online forums, and don’t be shy about reaching out to folks on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your hands-on experience with risk operations and fraud prevention. Share specific examples of how you've built and scaled processes in previous roles. We want to see your expertise shine!
✨Prepare for the Interview
Do your homework before the interview! Understand the company’s payment platform and their approach to risk management. We recommend preparing some thoughtful questions that show you’re genuinely interested in how they operate and how you can contribute to their success.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged in the process. Let’s get you one step closer to that Head of Risk Operations role!
We think you need these skills to ace Head of Risk Operations - Payments (Card Acquiring)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Risk Operations. Highlight your experience in risk, payments, and fintech, especially in card acquiring. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about risk operations and how you can contribute to our mission. Be sure to mention any relevant experience with KYC/KYB processes or fraud prevention.
Showcase Your Leadership Skills: Since this role involves leading teams, make sure to highlight your leadership experience. Share examples of how you've built and scaled operational processes in fast-paced environments. We love seeing strong ownership mindsets!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Evotym
✨Know Your Risk Operations Inside Out
Make sure you understand the ins and outs of risk operations, especially in payments and card acquiring. Brush up on KYC/KYB processes, fraud prevention techniques, and chargeback management. Being able to discuss these topics confidently will show that you're ready to take on the role.
✨Showcase Your Leadership Skills
As a Head of Risk Operations, you'll need to lead teams effectively. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure environments. Highlight your ability to balance risk control with commercial objectives, as this is crucial for the role.
✨Demonstrate Your Analytical Mindset
Be ready to discuss how you've used data to drive decisions in previous roles. Familiarise yourself with key risk metrics and KPIs relevant to the fintech space. Showing that you can analyse performance data and translate it into actionable insights will set you apart.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific risk scenarios or challenges. Think about potential issues in high-risk industries and how you would approach them. This will demonstrate your strategic thinking and problem-solving abilities, which are essential for the position.