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For Companies At a Glance
- Tasks: Lead and optimise revenue operations to drive growth and efficiency.
- Company: Join a dynamic fintech staffing agency with ambitious growth plans.
- Benefits: Competitive salary, flexible working, and opportunities for professional development.
- Why this job: Make a real impact in the fintech industry by streamlining operations.
- Qualifications: Experience in operations management and strategic planning required.
- Other info: Be part of a collaborative team focused on innovation and success.
The predicted salary is between 54000 - 84000 £ per year.
Evotym is dedicated to building exceptional teams for growing companies. As a leading Fintech Staffing and Recruitment agency, we connect top-tier talent with Fintech companies, driving their success and growth. Our expertise in the sector allows us to understand its unique challenges and opportunities, ensuring we match the best-fit candidates with our clients. Join us and be part of a dynamic team and make an impact in the fintech industry.
About the Client
Our client is a scaling acquirer with a distributed team and ambitious growth plans. They are focused on building a unified operations function that drives scalability and efficiency. To support this transformation, they are hiring a Head of Operations (RevOps Lead) to partner closely with the COO and become the architect of their revenue machine.
Role Overview
As Head of Revenue Operations, you will consolidate and streamline all revenue-related operations, from sales and onboarding to support and compliance. This is not an administrative role but a strategic operator position focused on building scalable systems, reducing bottlenecks, and ensuring transparency across the entire client lifecycle. You will design, implement, and optimize processes that directly impact growth, customer satisfaction, and operational resilience.
Key Responsibilities
- Build and lead the Revenue Operations function.
- Consolidate customer-facing (CS, support) and non-customer-facing (compliance, monitoring, finops) operations.
- Define the target state of operations with clear SLAs, KPIs, and ownership.
- Reduce client onboarding bottlenecks, achieving SLA of 2–3 weeks.
- Address gaps in due diligence, scheme compliance, and integration processes.
- Improve Approval Ratio in partnership with Product and Customer Success.
- Establish monitoring and reporting for fraud, disputes, and approvals.
- Map existing processes, identify overlaps and gaps, and eliminate inefficiencies.
- Build an end-to-end pipeline across HubSpot, Risk.
Head of Revenue Operations employer: Evotym
Contact Detail:
Evotym Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Revenue Operations
✨Tip Number 1
Network like a pro! Reach out to people in the fintech industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your achievements in revenue operations. When you get the chance to meet potential employers, having something tangible to share can really set you apart.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire and express your interest in working with them. Sometimes, the best opportunities are created rather than found.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your talents. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Head of Revenue Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Revenue Operations role. Highlight your experience in streamlining operations and driving growth, as these are key aspects of the job. We want to see how your skills align with our client's needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this strategic operator position. Share specific examples of how you've built scalable systems and improved operational efficiency in the past.
Showcase Your Strategic Thinking: In your application, emphasise your ability to design and implement processes that impact growth and customer satisfaction. We’re looking for someone who can think critically about operations and bring innovative solutions to the table.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Evotym
✨Know Your Numbers
As a Head of Revenue Operations, you'll need to demonstrate your understanding of key metrics. Brush up on relevant KPIs and SLAs that are crucial for revenue operations. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Strategic Mindset
This role is all about strategy, so come prepared with examples of how you've designed and implemented scalable systems in the past. Think about specific challenges you've faced and how you overcame them to improve operational efficiency.
✨Understand the Client Lifecycle
Familiarise yourself with the entire client lifecycle from sales to support. Be prepared to discuss how you would streamline processes and reduce bottlenecks, especially in onboarding. This shows you’re not just thinking about your role but the bigger picture.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's growth plans and how they envision the Revenue Operations function evolving. This demonstrates your genuine interest and strategic thinking about the role.