Senior Customer Development Manager in London

At Evotix, we are transforming the way businesses approach health, safety, and wellbeing. Our team thrives on bold ideas, celebrates diversity, and embraces the power of collaboration.

Here's why you'll love working with us:

• Competitive Compensation: Enjoy a competitive base salary and company-based performance bonus.
• Time to Recharge: Unlimited Annual Leave because we trust you to balance your work and wellbeing.
• Support for You: Access to our Employee Assistance Program, including mental health, legal, and financial guidance.
• Growth Opportunities: Educational benefits to help you keep learning and growing.
• Team Culture: Regular team events, an inclusive environment, and a shared commitment to making an impact.

The Role

Deliver impactful EHS solutions. Empower safer, smarter workplaces. The Senior Customer Development Manager plays a large role in shaping our GTM strategy; helping lead the organisation towards a team selling approach, leveraging what we've built out to support our new business sales cycles. You will be responsible for consulting with EHS Directors and C-Level Executives and helping them to solve their business challenges.

What You'll Do:

• Closing expansion and upsell deals (over £5k ARR)
• Develop a strong understanding of our customer base and the potential that the customer base has
• Profile the customer base to form a strategic outlook and pipeline for expansion
• Build relationships and sell consultatively to all levels and applicable departments within our client base to maximise update of our product portfolio
• Consistently manage pipeline data and info, sales activity, and ability to accurately forecast
• Coordinating with our Events team to develop events and activities that increase Evotix exposure to existing and new expansion accounts, while ensuring that we continue to drive value for our partners.
• Strategically drive complex transactions involving multiple executive level budget holders and decision makers to closure
• Visits and international travel may be required to secure larger opportunities
• Engage in diligent prospecting to generate pipeline
• Leverage existing relationships with both squads and your customer base to encourage opportunity generation
• Selling across stakeholders and functions within a customer account to grow the footprint and reach of our product portfolio
• Develop a territory plan that ensures everyone in your target account list knows your name and how you can help them
• Collaborate with Success and Sales teams to develop expansion & upsell playbook
• Help the organization understand how to move upstream and cross sell existing clients on increased functionality and other products such as Learn
• Liaise with Product and Marketing teams to relay customer needs

What You Bring:

• 5+ years' experience with SaaS and/or EHS sales
• Track record of 7-figure ARR growth
• Strong prioritization skills
• Provides reliable forecasts and insights into pipeline
• Secures strong customer relationships and provides a positive, professional impression, regardless of circumstance
• Willingness to collaborate
• Resilience

Please note that Evotix is unable to offer visa sponsorship. You must have the legal right to work in the country where the role is based at the time of application.

Interview Process:

We aim to keep our interview process transparent, fair, and respectful of your time. While steps may vary slightly by role, you can typically expect:

• Initial chat: A conversation with a member of our Talent team to learn more about your background, motivations, and answer any initial questions.
• Predictive Index (PI) assessment: A behavioural and cognitive assessment designed to better understand your working style and how you approach problem-solving.
• Hiring Manager interview: A role-focused discussion exploring your experience, skills, and how you approach real-world scenarios relevant to the role.
• Final interview: A conversation with key stakeholders to dive deeper into collaboration, alignment, and mutual fit.
• Offer: If successful, we'll move quickly to share an offer and next steps.

We're happy to make reasonable adjustments at any stage of the process — just let us know what you need.

Ready to Make a Difference?

If you're a bold, results-driven leader who thrives on challenges, loves scaling success, and is passionate about making a difference—we want to hear from you!

Thank you for your interest. Please note, we are not seeking support from external recruitment agencies at this time. Direct applications from candidates are warmly welcomed.