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- Tasks: Lead global customer engagement strategies and optimise inquiry management for impactful connections.
- Company: Join Evotec, a leader in life sciences with a mission to innovate customer engagement.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Why this job: Shape the future of customer engagement and drive meaningful impact on a global scale.
- Qualifications: 3+ years in communication management, strong leadership skills, and a science degree.
- Other info: Dynamic role with a focus on innovation and collaboration across global teams.
The predicted salary is between 36000 - 60000 £ per year.
Shape the Future of Customer Engagement. As the Director, Head of Lead Acquisition, you are the architect of Evotec’s global customer engagement strategy. This is not just a leadership role—it’s a mission-critical position that drives how we connect with outside. You will lead a high-performing global team, ensuring every customer inquiry becomes an opportunity for impact. From optimizing digital commerce platforms to orchestrating strategic outreach initiatives, your work will define how Evotec is experienced across every touchpoint. You will own the global inquiry ecosystem, setting standards for speed, accuracy, and professionalism while championing innovation and continuous improvement. Beyond operational excellence, you will support global campaigns and events, aligning them with commercial objectives to amplify Evotec’s visibility and position us as a top-tier partner in life sciences. Your leadership will foster trust, strengthen partnerships, and accelerate growth.
Key Responsibilities
- Global Inquiry & Communication Leadership
- Drive customer engagement by overseeing and optimizing worldwide inquiry routing for timely, accurate, and meaningful responses.
- Establish and enforce global communication protocols that ensure consistency, efficiency, and proactive engagement.
- Lead qualification and monitoring processes, ensuring strategic alignment and continuous improvement.
- Define and track KPIs to measure impact, optimize performance, and fuel business growth.
- Own global commerce inquiry management and ensure seamless integration with organizational processes.
- Partner with marketing and commercial teams to design and execute digital engagement strategies that convert interest into action.
- Support global campaigns through centralized list generation, outreach tools, and analytics.
- Deliver world-class global event support—from planning and sales coordination to post-event reporting and follow-up.
- Manage and optimize strategic lists (venture capital contacts, key stakeholders) to enable targeted outreach.
- Ensure data accuracy and actionable insights through robust analytics and database management.
What You Bring
- Proven expertise in global communication workflows, CRM systems, and inquiry management.
- Strong understanding of e-commerce platforms, digital marketing technologies, and business intelligence tools.
- Experience leading global teams and managing complex, cross-functional projects.
- Exceptional communication and stakeholder engagement skills—you influence at every level.
- Ability to implement scalable processes and drive adoption across diverse teams.
Why This Role Matters
- You will define how Evotec engages with the world—from first inquiry to lasting partnership.
- Your leadership will shape global strategies, optimize digital platforms, and elevate brand visibility.
- You’ll have the mandate to innovate, lead transformation, and deliver measurable impact on growth.
Requirements
- 3+ years of experience in global communication management, outreach operations, or commercial leadership roles.
- Understanding of Evotec capabilities and end-to-end offerings.
- Science degree.
- Fluent in English.
Director, Head of Lead Acquisition (all genders) in Macclesfield employer: Evotec International GmbH
Contact Detail:
Evotec International GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Head of Lead Acquisition (all genders) in Macclesfield
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A personal connection can make all the difference when it comes to landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their mission. This shows you're genuinely interested and ready to make an impact.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Director, Head of Lead Acquisition. Highlight your experience in global communication and digital strategies to stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Director, Head of Lead Acquisition (all genders) in Macclesfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director, Head of Lead Acquisition role. Highlight your experience in global communication workflows and digital marketing technologies, as these are key to what we’re looking for.
Showcase Your Leadership Skills: We want to see how you’ve led teams and managed complex projects. Use specific examples that demonstrate your ability to drive customer engagement and foster partnerships, as this is crucial for the role.
Be Data-Driven: Since this role involves defining and tracking KPIs, it’s important to showcase your analytical skills. Mention any experience you have with CRM systems and how you’ve used data to optimise performance in previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Evotec.
How to prepare for a job interview at Evotec International GmbH
✨Know Your Stuff
Before the interview, dive deep into Evotec’s mission and values. Understand their global customer engagement strategy and how it aligns with your experience. Be ready to discuss specific examples of how you've driven customer engagement in previous roles.
✨Showcase Your Leadership Skills
As a Director, you’ll need to demonstrate your ability to lead high-performing teams. Prepare to share stories about how you've successfully managed cross-functional projects and fostered collaboration among diverse teams. Highlight your approach to building trust and strengthening partnerships.
✨Be Data-Driven
Evotec values measurable impact, so come prepared with insights on how you've used KPIs to drive performance. Discuss your experience with CRM systems and analytics tools, and be ready to explain how you’ve optimised processes based on data-driven decisions.
✨Engage with Enthusiasm
Your communication skills are key for this role. Practice articulating your thoughts clearly and confidently. Show genuine enthusiasm for the position and the company, and be prepared to ask insightful questions that reflect your interest in their global inquiry ecosystem and digital commerce strategies.
