At a Glance
- Tasks: Manage client relationships and ensure top-notch service delivery.
- Company: Join Version 1, a leader in service excellence.
- Benefits: Competitive salary, flexible working options, and career development opportunities.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Be the driving force behind exceptional client experiences and service improvements.
- Qualifications: 8+ years in service delivery management and strong customer relationship skills.
The predicted salary is between 60000 - 70000 £ per year.
Service Delivery Manager role with Version 1 focused on client relationship management, service reporting, service reviews, financial forecasting, risk management and continual service improvement.
Role Snapshot
Location
United Kingdom
Experience
- 8+ Years
- Key Requirements
- 8+ years Service Delivery Management experience
- Customer relationship and escalation management
- Service reporting and customer review experience
- Financial forecasting and account governance
- ITIL v4 certification preferred
- #J-18808-Ljbffr
Service Delivery Manager employer: Evolve24x7
Version 1 is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. Located in the United Kingdom, we provide our team with comprehensive benefits, including flexible working arrangements and opportunities for professional advancement, making it an ideal place for those seeking meaningful and rewarding careers in service delivery management.
We think you need these skills to ace Service Delivery Manager
Client Relationship Management
Service Reporting
Service Reviews
Financial Forecasting
Risk Management
Continual Service Improvement
Customer Relationship Management
