At a Glance
- Tasks: Provide top-notch IT support and manage incidents to ensure smooth operations.
- Company: Evolve, a dynamic company focused on delivering exceptional IT services.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Office-based role with occasional site visits and a focus on career development.
- Why this job: Join a vibrant team and make a real difference in IT support and service delivery.
- Qualifications: Experience in IT support and strong problem-solving skills required.
The predicted salary is between 40000 - 45000 £ per year.
Evolve is recruiting a 2nd Line IT Support engineer to provide robust technical support and incident management.
The role is primarily office‑based with occasional site visits, managing tickets and ensuring SLA compliance.
You will escalate to 3rd line as needed, collaborate with the 2nd Line Leader, and help improve knowledge bases while maintaining service delivery quality across the client base.
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Office-Based 2nd Line IT Support Engineer — SLA & Incident Expert in Wigan employer: Evolve
Evolve is an exceptional employer, offering a supportive and collaborative work culture that prioritises patient safety and employee development. As a Pharmacy Accuracy Lead & Process Coach, you will benefit from competitive salaries, comprehensive training opportunities, and a commitment to continuous improvement in a leading UK pharmaceutical company, making it an ideal place for those seeking meaningful and rewarding employment.
