Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling. Job Summary As a 1st Line IT Support Engineer, you will be the first point of contact for IT related queries. You will provide technical support to customers via phone, email and in person. You will diagnose Basic IT Issues, elevate more complex problems and ensure customers receive a high level or service. The role is based in our Head office in Wigan and you will also be required to work onsite in our customers locations. The working hours are Monday – Friday on a shift bases between the hours of 7am
1st Line IT Support Engineer employer: Evolve
Evolve is an exceptional employer that prioritises employee growth and development, particularly for the role of Training Specialist. With a strong commitment to fostering a culture of continuous learning and high performance, employees benefit from competitive salaries, comprehensive healthcare, and a supportive work environment in Staffordshire. The company not only values diversity and inclusion but also provides unique opportunities for career progression through impactful training and coaching initiatives.
