At a Glance
- Tasks: Manage grievance cases and provide expert guidance to ensure fair outcomes.
- Company: Dynamic and fast-growing company near Kingston Upon Thames.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a supportive team committed to excellence in HR practices.
- Why this job: Make a real impact in Employee Relations and shape workplace culture.
- Qualifications: Experience in Employee Relations and strong communication skills required.
The predicted salary is between 52800 - 70400 £ per year.
Evolve Recruitment is seeking a highly organised and detail-focused ER Specialist to support our clients busy team.
£52,800 up to £70,400 Kingston Upon Thames, Surrey Hybrid (3 days office / 2 days WFH)
An exciting, newly created opportunity has arisen within our client's dynamic and fast-growing Head Office team near Kingston Upon Thames. This specialist team will be responsible for shaping and delivering nationwide grievance management, making this a fantastic chance to step into a role with real influence and visibility.
If you're an experienced Employee Relations professional who thrives on handling complex cases, working at pace, and delivering fair, balanced outcomes, this role offers the perfect platform to shine. You'll be joining a business committed to strengthening and elevating its ER function while driving forward a consistent national strategy.
What you'll do:
- Manage and coordinate formal and informal grievance cases
- Conduct fact-finding and investigation meetings
- Provide advisory guidance and coaching to the supporting team
- Draft outcome letters and maintain accurate case documentation
- Provide practical ER guidance to managers & feedback on case learnings
- Carry out any disciplinary processes, where required
- Ensure full compliance with employment legislation
- Keep up to date with developments in employment legislation and HR best practices
- Contribute to maintaining a positive and professional workplace culture
What you'll need:
- A legal qualification/ CIPD Level 7 (with specialist EL/advanced EL optional units) is desirable
- Solid understanding of grievance procedures and ACAS code of practice
- Significant Employee Relations experience, advising middle management and up to date labour law knowledge
- Experience of leading grievance investigations and delivering outcomes
- Highly developed in handling complex, sensitive and confidential matters
- Oversee a busy caseload whilst remaining calm, organised and solution-focused
- Exceptional written and verbal communication
- Strong GoogleMicrosoft Office skills and HR software proficiency
- Experience within a retail or hospitality environment would be advantageous
- The ability to collaborate and share best practice with a range of stakeholders using your strong influencing skills
You are required to be eligible to work in the UK full time without restriction.
ER Specialist in Kingston upon Thames employer: Evolve Recruitment
As an employer, we pride ourselves on fostering a collaborative and supportive work culture that prioritises employee growth and development. Located in Wimbledon, our team enjoys a vibrant community with access to excellent amenities, while benefiting from competitive salaries and performance bonuses. We are committed to providing meaningful work in the Facilities and Building Maintenance sector, ensuring our employees feel valued and empowered to contribute to our clients' success.
StudySmarter Expert Advice🤫
We think this is how you could land ER Specialist in Kingston upon Thames
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Evolve Recruitment!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Evolve Recruitment.
We think you need these skills to ace ER Specialist in Kingston upon Thames
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Evolve Recruitment. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Evolve Recruitment and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Evolve Recruitment. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Evolve Recruitment's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Evolve Recruitment
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Evolve Recruitment.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Evolve Recruitment will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Evolve Recruitment and how you would contribute to adapting HR strategies.
