ER Specialist

ER Specialist

Full-Time 52800 - 70400 £ / year (est.) Home office (partial)
Evolve Recruitment Careers

At a Glance

  • Tasks: Manage grievance cases and provide guidance to ensure a positive workplace culture.
  • Company: Dynamic and fast-growing company near Kingston Upon Thames.
  • Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
  • Other info: Join a supportive team and thrive in a fast-paced environment.
  • Why this job: Make a real impact in Employee Relations and shape national strategies.
  • Qualifications: Experience in Employee Relations and strong communication skills required.

The predicted salary is between 52800 - 70400 £ per year.

Evolve Recruitment is seeking a highly organised and detail-focused ER Specialist to support our client's busy team. This exciting, newly created opportunity has arisen within our client’s dynamic and fast-growing Head Office team near Kingston Upon Thames. This specialist team will be responsible for shaping and delivering nationwide grievance management, making this a fantastic chance to step into a role with real influence and visibility.

If you’re an experienced Employee Relations professional who thrives on handling complex cases, working at pace, and delivering fair, balanced outcomes, this role offers the perfect platform to shine. You’ll be joining a business committed to strengthening and elevating its ER function while driving forward a consistent national strategy.

What you'll do:

  • Manage and coordinate formal and informal grievance cases
  • Conduct fact-finding and investigation meetings
  • Provide advisory guidance and coaching to the supporting team
  • Draft outcome letters and maintain accurate case documentation
  • Provide practical ER guidance to managers and feedback on case learnings
  • Carry out any disciplinary processes, where required
  • Ensure full compliance with employment legislation
  • Keep up to date with developments in employment legislation and HR best practices
  • Contribute to maintaining a positive and professional workplace culture

What you'll need:

  • A legal qualification/ CIPD Level 7 (with specialist EL/advanced EL optional units) is desirable
  • Solid understanding of grievance procedures and ACAS code of practice
  • Significant Employee Relations experience, advising middle management and up to date labour law knowledge
  • Experience of leading grievance investigations and delivering outcomes
  • Highly developed in handling complex, sensitive and confidential matters
  • Oversee a busy caseload whilst remaining calm, organised and solution-focused
  • Exceptional written and verbal communication
  • Strong Google/Microsoft Office skills and HR software proficiency
  • Experience within a retail or hospitality environment would be advantageous
  • The ability to collaborate and share best practice with a range of stakeholders using your strong influencing skills

You are required to be eligible to work in the UK full time without restriction. If you feel you have the relevant skills and experience required for this role, then please apply to Evolve Recruitment, Kingston upon Thames for more information.

Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.

ER Specialist employer: Evolve Recruitment Careers

Evolve Recruitment is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. Located near Kingston Upon Thames, the hybrid working model allows for a balanced approach to work-life integration, while the dynamic team environment fosters collaboration and innovation. With competitive salaries and a commitment to developing its Employee Relations function, this role provides a unique opportunity to make a significant impact within a fast-growing organisation.

Evolve Recruitment Careers

Contact Details:

Evolve Recruitment Careers Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ER Specialist

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Evolve Recruitment Careers!

Leverage Your University Connections

If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.

Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Evolve Recruitment Careers.

We think you need these skills to ace ER Specialist

Employee Relations
Grievance Management
Fact-Finding
Investigation Skills
Advisory Guidance
Coaching Skills
Documentation Skills

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Evolve Recruitment Careers. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Evolve Recruitment Careers and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Evolve Recruitment Careers. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Evolve Recruitment Careers's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Evolve Recruitment Careers

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Evolve Recruitment Careers.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Evolve Recruitment Careers will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Evolve Recruitment Careers and how you would contribute to adapting HR strategies.