At a Glance
- Tasks: Support the sales team with admin tasks and maintain customer relationships.
- Company: Join a busy and established sales support team.
- Benefits: Gain valuable experience in a dynamic environment with growth potential.
- Other info: Perfect for those looking to kickstart their career in sales support.
- Why this job: Be a key player in ensuring smooth sales processes and customer satisfaction.
- Qualifications: Experience in sales admin, strong communication skills, and MS Office proficiency.
The predicted salary is between 25000 - 30000 € per year.
We are seeking a highly organised Sales Support Administrator to join a busy and established team. The successful candidate will play a vital role in supporting the sales department by providing administrative/sales support to the sales team and maintaining customer relationships. This role involves managing sales documentation, processing orders and maintaining customer records.
Duties:
- Process sales orders, quotations, and invoices accurately and in a timely manner.
- Maintain and update customer portal.
- Handle customer inquiries, complaints and follow ups.
- Raise and respond to enquiries.
- Speak with other departments to ensure customer journey runs smoothly without delays.
- Monitor and respond to enquiries in the mailboxes.
- Checking orders, looking at data and sales reporting.
- Understanding products and customers.
- Process warranty claims.
- Raise any issues or delays with relevant department.
Skills:
- Proven experience in sales administration, sales support or sales/administrative roles.
- Proficiency in MS Office (Excel, Word, Office).
- Experience with CRM software.
- Strong organisational and multitasking skills.
- Excellent written and verbal communication skills.
- Attention to detail and high level of accuracy.
- Ability to work independently and as part of a team.
If you would be interested please apply now.
Sales Support Administrator employer: Evolve Personnel
Join a dynamic and supportive team as a Sales Support Administrator, where your contributions will be valued in a fast-paced environment. Our company fosters a collaborative work culture that prioritises employee growth through ongoing training and development opportunities. Located in a vibrant area, we offer competitive benefits and a commitment to maintaining a healthy work-life balance, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Support Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their sales process and customer base so you can show off your knowledge and how you can contribute to their success during the chat.
✨Tip Number 3
Practice your communication skills! As a Sales Support Administrator, you'll need to handle inquiries and complaints smoothly. Role-play with a friend or family member to get comfortable with responding to different scenarios.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in sales administration and support. We want to see how your skills match the role, so don’t be shy about showcasing your proficiency in MS Office and CRM software!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Sales Support Administrator role. Share specific examples of how you've handled customer inquiries or processed orders in the past.
Show Off Your Organisational Skills:Since this role requires strong organisational abilities, give us a glimpse of how you manage your tasks. Mention any tools or methods you use to stay on top of your workload and ensure everything runs smoothly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Evolve Personnel
✨Know Your Sales Support Inside Out
Before the interview, make sure you understand the key responsibilities of a Sales Support Administrator. Familiarise yourself with processing sales orders, managing customer records, and handling inquiries. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained accuracy under pressure.
✨Brush Up on Your Communication Skills
Excellent written and verbal communication is crucial for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you effectively handled customer inquiries or complaints, showcasing your ability to maintain positive relationships.
✨Familiarise Yourself with CRM Software
If you have experience with CRM software, be prepared to discuss it in detail. If not, do some research on common platforms used in sales support. Showing that you're proactive about learning new tools can set you apart from other candidates.
