IT Support

IT Support

Halesowen Full-Time 30000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage IT systems, provide support, and train staff in a secure environment.
  • Company: Join a well-established manufacturing company in Halesowen with a strong reputation.
  • Benefits: Enjoy a company pension and free on-site parking.
  • Why this job: Make an immediate impact on operations while working with top security data.
  • Qualifications: 5 years of IT experience, knowledge of hardware/software, and professional certifications required.
  • Other info: Must have experience in a secure or manufacturing environment.

The predicted salary is between 30000 - 35000 £ per year.

To apply for this role you MUST have worked within a Manufacturing environment and or have worked in a Security Clearance Business as you will be dealing with Top Security Data and working with staff that have top security clearance.

Salary: GBP30-35k basic depending up on experience

Hours: 08.30am to 5pm Monday to Friday – Office Based

My client is a well established manufacturing company based in Halesowen and seeking an experienced (5 years minimum) I.T. support Technician with the following:

  • Five years of experience in IT
  • Knowledge of operating systems, equipment and technologies
  • Ability to work independently and multitask when required
  • Excellent interpersonal skills
  • Ability to maintain confidentiality of company information
  • Meticulous eye for detail and an ability to problem solve IT issues
  • Work and liaise with 3rd parties on tasks
  • Strong abilities in critical thinking, problem-solving, logic
  • Manage and prioritise workload efficiently
  • Ability to obtain BPSS and SC

Main purpose of the role is to :

Oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed.

The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep my client up to date and equipped to meet the growing demands of their customers.

Engaging with employees throughout the company, the IT support person will have an immediate impact on the effectiveness and efficiency of our operations.

Skills required:

  • Experience in a secure and/or manufacturing environment
  • ITIL v4 Foundation
  • Project management experience
  • Professional certifications

For further information and a full job specification, please apply.

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Application question(s):

  • Have you worked within a Secure and/or manufacturing environment
  • Do you have professional IT Certifications

Experience:

  • Project Management
  • Extensive knowledge of computer hardware & Software: 5 years (preferred)

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IT Support employer: Evolve Personnel

Join a well-established manufacturing company in Halesowen, where your expertise in IT support will be valued and rewarded. With a strong focus on employee growth, we offer a supportive work culture that encourages professional development and collaboration. Enjoy benefits such as a company pension and free on-site parking while making a meaningful impact on our operations by ensuring the efficiency of our IT systems.
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Contact Detail:

Evolve Personnel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support

✨Tip Number 1

Make sure to highlight your experience in a manufacturing environment or a security clearance business during any conversations you have. This is crucial as the role specifically requires familiarity with these settings.

✨Tip Number 2

Network with professionals in the IT support field, especially those who have worked in secure environments. They can provide insights and potentially refer you to opportunities within their companies.

✨Tip Number 3

Prepare to discuss specific IT issues you've resolved in previous roles, particularly those that required critical thinking and problem-solving skills. This will demonstrate your capability to handle the responsibilities of the position.

✨Tip Number 4

Familiarise yourself with the latest industry trends and technologies relevant to IT support in manufacturing. Being knowledgeable about current advancements can set you apart during discussions with potential employers.

We think you need these skills to ace IT Support

Experience in IT Support
Knowledge of Operating Systems
Computer Hardware and Software Proficiency
Network Maintenance Skills
ITIL v4 Foundation Certification
Project Management Experience
Ability to Maintain Confidentiality
Excellent Interpersonal Skills
Critical Thinking
Problem-Solving Skills
Attention to Detail
Ability to Work Independently
Multitasking Abilities
Experience in a Secure Environment
Ability to Obtain BPSS and SC Clearance

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasise your experience in a manufacturing environment or a security clearance business. Clearly outline your previous roles and responsibilities that relate directly to the job description.

Showcase Technical Skills: Detail your knowledge of operating systems, hardware, and software. Include any specific technologies you have worked with, as well as your problem-solving abilities and critical thinking skills.

Include Certifications: If you have any professional IT certifications, such as ITIL v4 Foundation, be sure to mention them. This will demonstrate your commitment to the field and enhance your application.

Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific requirements of the IT Support role. Use keywords from the job description to ensure your application stands out to the hiring team.

How to prepare for a job interview at Evolve Personnel

✨Highlight Relevant Experience

Make sure to emphasise your experience in a manufacturing environment or any security clearance business. This is crucial as the role specifically requires familiarity with top security data.

✨Demonstrate Technical Knowledge

Be prepared to discuss your knowledge of operating systems, hardware, and network maintenance. You might be asked technical questions, so brush up on industry trends and best practices.

✨Showcase Problem-Solving Skills

Prepare examples of how you've tackled IT issues in the past. The interviewer will want to see your critical thinking and problem-solving abilities, especially in high-pressure situations.

✨Communicate Effectively

Since excellent interpersonal skills are a must, practice clear and concise communication. Be ready to explain complex IT concepts in simple terms, as you’ll be engaging with employees across the company.

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