Onsite 2nd Line IT Desk Engineer (Edinburgh)

Onsite 2nd Line IT Desk Engineer (Edinburgh)

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Evolve IT Recruitment Ltd

At a Glance

  • Tasks: Support a busy campus environment and resolve IT issues end-to-end.
  • Company: Evolve IT Recruitment Ltd, a dynamic tech recruitment agency in Edinburgh.
  • Benefits: Monday to Friday schedule with occasional out-of-hours work.
  • Other info: Opportunity to contribute to maintenance and exciting projects.
  • Why this job: Make a real difference in teaching and learning by ensuring smooth IT operations.
  • Qualifications: Experience with Windows, M365, Intune, AD, and AV support.

The predicted salary is between 31500 - 38500 £ per year.

Evolve IT Recruitment Ltd in Edinburgh is seeking a hands‑on 2nd Line Engineer to support a busy campus environment and ensure teaching and learning run smoothly.

You will own incidents end‑to‑end and resolve issues across Windows, M365, Intune, AD and AV.

This onsite role in Edinburgh is Monday to Friday with occasional out‑of‑hours changes. You will also handle 1st line issues and contribute to planned maintenance and projects.

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Onsite 2nd Line IT Desk Engineer (Edinburgh) employer: Evolve IT Recruitment Ltd

Evolve IT Recruitment Ltd is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration within the telecoms sector. Employees benefit from flexible hybrid working arrangements, competitive remuneration, and opportunities for professional growth through hands-on experience in cutting-edge ServiceNow projects. Join us in London to be part of a team that values your expertise and supports your career development in a thriving industry.

Evolve IT Recruitment Ltd

Contact Details:

Evolve IT Recruitment Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Onsite 2nd Line IT Desk Engineer (Edinburgh)

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Evolve IT Recruitment Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Evolve IT Recruitment Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Evolve IT Recruitment Ltd!

Direct Apply to Evolve IT Recruitment Ltd

Let's not forget to apply directly through the Evolve IT Recruitment Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Onsite 2nd Line IT Desk Engineer (Edinburgh)

2nd Line Support
Windows
M365
Intune
Active Directory (AD)
Audio Visual (AV) Support
Incident Management

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Evolve IT Recruitment Ltd.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Evolve IT Recruitment Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Evolve IT Recruitment Ltd

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.