At a Glance
- Tasks: Lead ServiceNow architecture and drive platform strategy in a major telecoms transformation.
- Company: Join a leading UK telecommunications organisation with a focus on innovation.
- Benefits: Hybrid work model, competitive pay, and the chance to influence enterprise architecture.
- Other info: Opportunity for mentorship and career growth in a dynamic industry.
- Why this job: Make a real impact on a complex enterprise environment while enhancing your technical skills.
- Qualifications: Strong ServiceNow architecture experience and knowledge of ITSM modules required.
The predicted salary is between 70000 - 90000 £ per year.
Job Description
Service Now Architect Contractor - Telecoms Domain - London (Hybrid) - Outside IR35 - 3 months
Evolve IT Recruitment is recruiting for an experienced Service Now Architect to support a major telecoms transformation programme within one of the UK's leading telecommunications organisations.
This is a senior technical role focused on enterprise platform architecture, governance and solution delivery across a large-scale Service Now estate.
You will work closely with business stakeholders, architects, developers and programme teams to define platform strategy, oversee delivery and ensure the Service Now platform continues to evolve in line with business objectives.
The role offers a fantastic opportunity to influence a complex enterprise environment while remaining close to the technical architecture, integrations and platform roadmap.
You will be expected to perform the following duties
- Serve as the technical authority for Service Now architecture, standards and best practice.
- Define and drive platform strategy, governance and architecture roadmaps.
- Lead architecture reviews, design workshops and solution governance activities.
- Design and implement Service Now solutions across multiple modules.
- Ensure platform scalability, security, performance and resilience.
- Define and oversee integrations with enterprise platforms and third-party applications.
- Collaborate with business and technical stakeholders to align platform capabilities with business objectives.
- Mentor Service Now developers and administrators.
- Identify enhancement opportunities and drive continual platform improvement.
- Ensure compliance with enterprise architecture and security standards.
Essential Skills
- Strong Service Now architecture experience within large enterprise environments.
- Extensive experience with ITSM and at least two additional modules such as ITOM, ITAM, HRSD, CSM, GRC or Sec Ops.
- Expertise in Service Now integrations including REST, SOAP, APIs and MID Servers.
- Strong understanding of CMDB, Discovery and Service Now data models.
- Experience with Java Script, Glide and Flow Designer.
- Excellent stakeholder engagement and communication skills.
- Telecoms industry experience.
- Strong understanding of ITIL and service management best practice.
Desirable Skills
- Service Now Certified System Administrator (CSA).
- Service Now Certified Implementation Specialist (CIS).
- Service Now Certified Application Developer (CAD).
- Certified Technical Architect (CTA) or working towards certification.
- Agile/Scrum delivery experience.
- Exposure to cloud platforms including AWS, Azure or GCP.
- Experience working within complex enterprise architecture environments.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Architect Contractor - Telecoms Domain - London (Hybrid) - Outside IR35 - 3 months
✨Get Involved in IT Consulting Communities
Join popular online forums and communities specifically for IT consultants, like Spiceworks or TechRepublic. This is a fab way to connect with potential clients and stay updated on industry trends that could lead to freelance gigs.
✨Showcase Your Skills with a Public Portfolio
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Reach out to your existing connections in the IT sector and let them know you’re available for freelance projects. This could also mean attending local tech meetups or webinars where you can not only learn but find new clients. And remember, if you see a role that looks right, apply through our website at Evolve IT Recruitment Ltd for the best chance!
We think you need these skills to ace ServiceNow Architect Contractor - Telecoms Domain - London (Hybrid) - Outside IR35 - 3 months
Some tips for your application 🫡
Show Off Your Tech Toolbox:Let’s be real: in IT consulting, your skills and tools can make or break the project. Make sure your CV includes a solid list of the technologies you’ve worked with and any specific programming languages you're fluent in. If you’ve got experience with project management tools, like JIRA or Trello, shout about that too! It shows you're not just a tech head, but you can manage the chaos too.
Your Portfolio is Your Best Mate:As a freelancer, your portfolio is your calling card. Make it shine! Include case studies of projects you’ve worked on that highlight your problem-solving skills and the impact of your work. Make sure to detail the challenges faced and how you overcame them—clients love to see tangible results. A well-structured portfolio is your best chance to impress!
Tailor Your Approach:Unlike full-time applications, freelance gigs need that personal touch. Write a cover letter that doesn't just highlight your skills but also your understanding of Evolve IT Recruitment Ltd and what they’re looking for. Explain how your unique approach can solve their challenges. This kind of personalisation shows you care and sets you apart from the cookie-cutter applications.
Be Clear on Your Rates and Availability:When applying for freelance roles, clarity is key! Include your rates and availability upfront in your application to avoid any confusion later. This honesty will save both you and Evolve IT Recruitment Ltd time, and it shows you’re serious about doing business. We believe it’s best to be transparent right from the get-go!
How to prepare for a job interview at Evolve IT Recruitment Ltd
✨Showcase Your Problem-Solving Skills
In IT consulting, they’ll want to see how you tackle real-life client issues. Prepare to discuss specific case studies from your freelance experience where you've demonstrated your problem-solving prowess. Come armed with examples that highlight the strategies you used and the results achieved.
✨Pitch Your Portfolio Like a Pro
As a freelancer, your portfolio is your calling card. Make sure it’s not just a collection of past projects but a narrative of your journey. Be ready to discuss how each project reflects your capability and how you can bring value to Evolve IT Recruitment Ltd. Tailor this pitch to highlight projects that align closely with what they seek.
✨Brush Up on the Latest Tech Trends
IT consulting is all about staying ahead of the game. Make sure you’re familiar with the latest tools and technologies that are shaping the industry. You might get asked about a specific platform or software, so having fresh knowledge will give you the edge over other candidates.
✨Be Prepared for Hypothetical Scenarios
Expect some hypothetical or situational questions that assess how you'd handle various client scenarios. Practice thinking on your feet and responding to questions about project challenges or client interactions. This shows your adaptability and readiness for the freelance lifestyle, which works differently from traditional employment.
