At a Glance
- Tasks: Provide hands-on support for critical applications and resolve incidents efficiently.
- Company: Reputable financial services organisation in Edinburgh with a strong focus on stability.
- Benefits: Competitive daily rate, hybrid working, and a supportive team environment.
- Other info: Initial 6-month contract with excellent opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on business-critical systems.
- Qualifications: Experience in Application Support, Oracle, and strong SQL troubleshooting skills.
The predicted salary is between 45000 - 54000 £ per year.
Evolve IT Recruitment is working with a well-regarded financial services organisation in Edinburgh to recruit an experienced Application Support Analyst on an initial 6-month contract. This role sits within a small, specialist application and data support team responsible for maintaining business-critical systems used across the organisation. The immediate focus is on BAU application support, incident resolution, and ensuring service stability, with some exposure to controlled change and improvement activity alongside support.
The role
- Provide hands-on support across a portfolio of internally developed and integrated applications, with a strong emphasis on Oracle-based systems.
- Day-to-day application support and incident management.
- Investigating and resolving production issues, including data fixes and system defects.
- Root cause analysis and preventative problem resolution.
- Supporting controlled production releases where required.
- Maintaining clear support documentation and knowledge transfer material.
- Working closely with internal technical and business stakeholders to ensure continuity of service.
This is a support-led role, suited to someone comfortable working autonomously in production environments and communicating clearly with both technical and non-technical users.
Required skills & experience:
- Strong commercial experience in Application Support roles.
- Oracle & PL/SQL experience (strong SQL and database troubleshooting essential).
- Proven incident management and root cause analysis capability.
- Experience supporting business-critical applications in live environments.
- Clear communication skills and a pragmatic, service-focused mindset.
Desirable:
- Oracle Forms support or development experience.
- Exposure to C# / APIs or integrated systems.
- Financial services or investment data environment experience.
Contract details:
- Initial 6-month contract.
- Inside IR35.
- Umbrella rate c£450 per day.
- Edinburgh-based (hybrid working 2-3 days onsite).
This is a strong opportunity for an experienced Application Support contractor looking for a stable, support-focused engagement with a reputable organisation and well-defined scope.
Application Support Analyst in Coventry employer: Evolve IT Recruitment Ltd
Join a well-regarded financial services organisation in Edinburgh, where you will be part of a dedicated application and data support team that values collaboration and innovation. With a strong focus on employee growth, this company offers a supportive work culture, hybrid working options, and the chance to work on business-critical systems, ensuring your contributions are both meaningful and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in financial services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your Oracle and SQL skills. We all know that hands-on experience is key, so be ready to discuss specific incidents you've resolved and how you approached them.
✨Tip Number 3
Showcase your communication skills! Practice explaining technical concepts in simple terms. This will help you connect with both technical and non-technical stakeholders during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Application Support Analyst in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Oracle and SQL, as well as any relevant application support roles. We want to see how your skills match the job description, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Application Support Analyst role. We love seeing enthusiasm and a clear understanding of the responsibilities outlined in the job description.
Showcase Your Problem-Solving Skills:Since this role involves incident management and root cause analysis, make sure to include examples of how you've tackled similar challenges in the past. We’re keen to see your pragmatic, service-focused mindset in action!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Evolve IT Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your Oracle and SQL skills before the interview. Be ready to discuss specific instances where you've resolved production issues or performed root cause analysis. This will show that you’re not just familiar with the tech, but that you can apply it effectively in real-world scenarios.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled incidents in previous roles. Think about a time when you had to investigate a complex issue and how you approached it. This will demonstrate your analytical thinking and ability to maintain service stability under pressure.
✨Communicate Clearly and Confidently
Since this role involves liaising with both technical and non-technical users, practice explaining technical concepts in simple terms. During the interview, focus on clear communication to show that you can bridge the gap between different stakeholders effectively.
✨Understand the Business Context
Familiarise yourself with the financial services sector and the specific challenges it faces. Being able to discuss how your role as an Application Support Analyst fits into the bigger picture will impress the interviewers and show that you’re genuinely interested in the organisation’s success.
